Search

Amenities

  • Wheelchair accessible parking lot
  • Takeout
  • Dine-in

Portal West Coffee Reviews - 61

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melissa Olson

Independently owned shop with a lovely staff who can help you navigate which blend, roast, or tea will be right for you. It's a great spot to enjoy your beverage over conversation with a friend or to spend some time working remotely. It is a hot spot and gets busy in the mornings and most of the day on weekends, so plan accordingly. This place is a fantastic addition to the neighborhood and I look forward to visiting often!

Glen Jennings

The coffee was delicious, and the service and atmosphere were great. I would have given 5 stars, but they close at 3pm which is very inconvenient. I've wanted to return here several times, but I'm never able to because they are always closed. Most people don't even get off from work until 3pm, so unless you're a student, work at night or have a job that requires you to drive around town, good luck being able to visit here maybe once a week on one of your days off in addition to your responsibilities outside of work.

If they were open later I'd probably come here 3 times a week for coffee after work.

Lakendra Grabill

I liked the coffee, the cute area, and the barista's were great! Only problem that I had while there was they don't have a changing station in the bathroom. I had to change my daughter on my lap while I sat on the toilet. The bathroom is tiny so I understand they can't get one in there. I would come again but I can't bring my child there.

Thomas N

This cute little coffee shop in Merriman Valley is amazing. The staff was attentive, the coffee is amazing, and we were in and out in just a couple of minutes. Will definitely go back.

Evelyn Stallbaum

Wonderful vibes. The staff are extremely kind and hospitable. The coffee is at a fair price at the time of going (early 2023) and the quality of it is high. Little small so you might not always find a seat but definitely worth it

Michelle Kovach

Over the moon excited to have our very own, feels like home, coffee roaster, coffee shop in the valley. Ethiopian and Rwonda freshly roasted beans and creative coffee choices such as the Cortado, One+One, Cappuccino, served the proper way with the perfect foam. Rich, Bright, aromatic flavor that has kept me going back to this cute little shop daily. And of course, Paul, the owner, only serves perfection. Kind, friendly, welcoming environment, near the tow path in the valley, a perfect place to pop in after a run, walk, bike ride, to relax! Thank you for sharing your art PortalWest Paul!

Kai P

Interesting flavors, great coffee, and very pleasant staff and atmosphere. I've never had a lavender latte this good! And the menu is small, but besides the classics, there are unique options you won't find anywhere else.
My only complaint has nothing to do with the company just the building, and that is that the location is not accessible for people with disabilities. The stairs were hard for me as someone with RA, and I can't recommend this amazing shop to many of my friends because they can't get to it.

Ashley Ruckman

1,000% recommend this coffee shop! They have the friendliest baristas who know what they’re doing. Best atmosphere, best drinks (Blue Dream is my go-to 😍) and the place has a great community feel. Check it out if you haven’t and you’ll immediately see what I mean.

everyone neighbor

The coffee is great, I bought the bagged coffee, I really like it. It's fresh and delicious. I like to get the golden turmeric or the mathca green. But I can't wait to try more as I'm sure it's of the highest quality and made with utmost care and love.

Jono Sommer

it’s an exciting time to be from Akron. Portal West delivers what many (self-proclaimed) coffee nerds have been searching for: responsibly sourced, specialty coffee that is not overly developed, knowledgeable staff that is well capable of fine tuning their brew techniques and equipment, and a price tag that honors our wallets. No more $28 10oz bags or impossible to brew coffees that have zero vibrancy or acidity. They are a true reflection of Akron’s unique, tasteful, homegrown underground art culture, worked up in a brick and mortar coffee shop. Well done.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload