Hawaiian Island Snowballs

We have been coming here for the past 21years. Now our grandchildren have the opportunity to enjoy ice cream from Mr. Jeff. One of the definite high lights of our yearly visit to Duck.

Tramotizing Experience. Extremely nasty servers who verbally attacked our group of orders. one worker who was told to leave who stormed out while pushing customers while doing that. She was very nasty being smart calling part of our group abnormal. Workers have no training and cannot take orders well.

The owner is absolutely rude its almost funny. I really believe he is intentionally disrespectful. Decent ice cream, nothing special at all.

Worst customer experience I have had in a long time. Two rude people behind the counter that were visibally upset our party had the audacity to patronize their business a half hour before closing.

Don't go here, you will get better service at Wal-Mart.

Bad business. We bought 3 cones. My 8 year old son dropped his small ice cream cone and instead of giving him a new one said we could scrape it off. He made us buy another. We will never ever come back here again.

Super nasty cashier. Asked her a question about a smoothie and she was like it's on the board and got an attitude. Left without purchasing anything as I don't reward bad behavior.

The texture of their snowballs are great! The ice is very flaky and you would know what I mean if you tried it. The flavor selection is massive.

Bad service...if you close at 9 not 9:30pm...then change your posted hours, not give horrible customer service and tell customers very ignorantly that you “close in 5 minutes so hurry up....at 8:50 pm.

The owner is a total creep, definitely not coming back. He horrified my sister by talking about how short her shorts were. Ew, just ew🤢

Horrible experience. The treatment of the customers here is some of the worst I have seen! We waited patiently in the long line for about 30 minutes and when we finally got to the counter to place our order, the man working was extremely rude and inconsiderate. Do NOT recommend!!