Ugly Mug Bean & Brew

Came here as me and my wife's 1st morning together! Amazing food and drinks! Great price and the staff are helpful and accommodating! Manager switched my drink without batting an eye! WILL BE BACK!!

This place is super cute! I loved the vibe. It’s nice and warm, inviting, and dim. The background music was amazing. I ordered the chicken and waffles and the white chocolate mocha. Everything was good! The coffee was amazing. The service was even better. I’ll be back!

It was our first time so I went with my all time favorite everywhere I go iced vanilla latte for drink which is it was good and they had an amazing customer service

My fav go to place when I come to visit😍 customer service is great, food is great and probably one of the best Vanilla chai lattes I’ve ever had 😍

We actually found this place by accident 2 weeks ago. We came in and had some brunch and we loved it so much that we came back again today to eat here! Staff is amazing, and very friendly! I had the “Ugly Sampler”, which I LOVED! The over medium eggs were delicious! I totally recommend! I would give it more stars if I could!

The Belgian waffles were really good, very fluffy , the fruit on it was fresh. The BLT was okay.

Use to love this place, visited regularly. Unfortunately service and quality of product has went down hill. Noticed they don't prepare the drinks in order of purchase so I always end up waiting for a long time while others get theirs done fast. I even leave a 20% tip, so from now on no tip. And quality - use to be great, especially flavor and texture. But fraps are starting to taste like a McDonald's shake. Missing some ingredients for sure - staff may not be up to speed and need training. Will give this place a pass for a few months then check in later this summer, see if things have been corrected. Sometimes small businesses become a victim of their success. This may be such a case. Seriously hope they can turn things around.

Everything about this place is 10/10. The best coffee in the area with so many fun flavors, and the food (both breakfast and lunch) is top-notch. Unique atmosphere with friendly employees. Highly recommend the iced alchemist and the chicken wrap with the Parmesan peppercorn dressing!

My wife and I visit often primarily for their coffee which is pretty good. Staff is always friendly to include the owner which seems to have no issues working to make sure customers are taken care of. The food is also pretty good. I do seem to have service issues sometimes when food is included in an order. My most recent negative experience was after placing my order for 2 drinks and a chicken wrap. I received my 2 coffee drinks in a reasonable amount of time and waited for my wrap. After about 20 minutes and noticing other customers getting their food I asked at the counter about my order. The employee asked how long it had been since I ordered, checked in the back, apologized and said it would be out soon. I waited an additional 20 minutes and approached the counter again. A young lady checked on my order, found a ticket and advised the cook to make the wrap. At that point I told her if it wasn't made I couldn't wait any longer. Total it was about 45 minutes based on the time stamp on my receipt and when I left.

Sandwich would have been great if it was little seasoned . Apart from that everything was great.