Tim Hortons

They have horrible costumer service, and tell me why they can’t make me a bagel 15 minutes before they close

Service was fast people were friendly. Need to work on cleaning their tables. Your helper Trey was very helpful and u understanding about the ice chips. Friendly smile and knew what he was doing.

The main doors were locked at 2:30 in the afternoon. I drove on into the village and decided to call and ask why they were closed. The young woman who answered the phone tried to convince me they were not locked. She then said I'm going to try them right now. Then, she said, "Oh. It's just the main doors that were locked. I have two other doors you could have come in." Just the MAIN DOORS WERE LOCKED ? HELLO! I didn't know about two other doors and don't feel I should have to go looking. I ate in the village. Ellicottville is out of my way and I don't go their often. There's really nothing there that I can't find elsewhere.

Drink cup was so packed with ice, I only got 4 or five swallows before the drink was gone. I ordered a Tuscan chicken panini and was very disappointed. The chicken, what there was of it, was way over cooked and hard and dry.

Customer service was terrible. They were snappy and rude to many customers. I told one guy he shouldn't be spoken to like that and that he should speak up about his treatment. Not impressed.

Very busy. Drive thru and parking are almost always full. Service is fine, not the best Tim Hortons but far from the worst. Quality of food and drink was as expected.

the line was a little long, but other than that I have no complaints, my food was amazing 😋

WoW, Totally Sucks
They Burned my bagel and just shoved it in the bag and expected me not to notice.
Looked confused when I said I didn't want it

Consistently good service and food from this location. Outstanding breakfast sandwich this afternoon.

Coffee was delicious as always and the independence day donut was super cute