Gloria Jean's Coffees Independence Center Mall

AMAZING!! RADDEST COFFEE SHOP!! If you do or do not like coffee this is the place for you! I love both, but here I like to get the non coffee drink avalanche and pretty sure you could add coffee in too. Incredible customer service from the baristas in this welcoming hang out. Oh! The red velvet cupcakes are stellar as well!!

Always a great time everytime I get coffee and or muffins here!!! Good prices, amazing flavor choices and combinations and decent staff. Sometimes there is a small issue with staff being a little rude but honestly they are always busy or slammed so I just don't even worry about them. If you love coffee then Gloria Jeans is the place to go!!!

I go here several times a week, Gloria Jean’s is severely underrated in my opinion. Their coffee reigns supreme for me. Made the mistake of stopping at Starbucks in a hurry and their coffee just doesn’t compare it tastes so burnt. It’s unfortunate, they’re the Walmart of coffee. Glorias is the best and the employees at this location are very sweet and fast!

Ick, they use DaVinci syrup in their coffees. The cheapest of syrups. 😐

The people working there were so sweet! I got a vanilla latte (which tasted amazing, by the way) and went back for a second coffee, and they gave me a discount just for coming back! Their service and coffee are both amazing! Definitely consider going there if you're in need of some good coffee and smiles.

Cashier was really rude about my friend wearing a mask and she "couldn't understand" her.
Ordered drinks and they messed up. I told the guy who made it that my drink was supposed to be a large and all he said was "well you paid for a small". Could have been handled much differently in my opinion.

The drinks are wonderful! I enjoy the taste of coffee and the ice coffee+a extra star in my book ! Thanks Gloria's for hanging in and not closing you're doors. We all need a boost now a days!!

Absolutely wonderful!!! Great environment, very comfy feel as soon as you walk in and i totally recommend the caramel, vanilla chiller with an extra espresso shot. So amazing will probably stop by everytime we go to the mall now.

I go in here frequently with a friend of mine and i’ve never had an order messed up, or a bad experience with the employees. The woman working the last time I was here, I believe her name was Cheryl, was very respectful and got my order made correctly and accurately. All around, a good store!

I love this place and the coffee is delicious but when they give you a trash of costumer service and they spect you to tip them after that and then they go and talk trash because you don tip them and start looking at you with a bad attitude , then it dont feel good going back after so many years.