Gloria Jean's Coffees Independence Center Mall

RUDE!! If there was a way to give 0 STARS I would - asked for a manager due to his “rudeness” and was told by the “assistant manager” - that’s who he claimed to be - he was the only one there and said he was unable to give the managers information- he proceeded to get a napkin and “pick” his nose - needless to say- I left the store and did not order anything!!!! Also, my first time in and definitely the last!! Spend my money elsewhere!!!

I have never been disappointed going here. The flavors are so robust and continue on even if you bring the beans home do it yourself. Not to mention the multiple different sweet to tempt your taste buds. The crew are always the most polite and helpful. I have yet to taste everything ,but I am determined! I would go every day if I could! This is real coffee not the other one everybody goes to not to name names SB. Lemon bats, chocolate , berry, muffins ,cheesecake,cookies and yes...more. so many flavors in coffee alone to make you happy. So need this in my daily life!!!!

Friendly staff, good blended drinks! This is what I got (what is left of the strudel) . Yummy.

I only go here about once a year at Christmas. My sister-in-law loves there coffee. Too bad the only one around is 100 miles from me. None the less I really enjoy there coffee as well and what ever she gets for Christmas I buy myself to. This year it was unfortunate that they had discontinued most of there Christmas blends. The only one they had was out of stock to. The girl helping me was very very helpful. Wish I knew her name cause I would post it. She was very friendly and went over what they did have available and gave me a small sample of one. I have never had bad service when I’ve been there even when they are busy. I recommend them if you have never tried before. My only complaint is that I went for a gift for one of the Christmas flavor beans but they had none. With the year we have had though with covid it’s not something to be unexpected. Coffee is a bit pricey but the flavors so far have been worth there weight in gold.

Gloria Jeans is consistently the highlight of my day! The staff is charming, the drinks are delicious, & even the smell of the coffee beans are enticing! All of the baristas have a good grasp of the menu & all of their offerings. I’ve truly never had a bad drink or experience from here. Even when it has been busy & I’ve come in, they’ve made time to exchange pleasantries & send me out the door with a smile. I’m a regular & they definitely know my order when I come in (a raspberry mocha over ice)! I must warn you though, you’ll never be able to stomach Starbucks again after having Gloria Jeans. I know it is about the coffee, & their’s truly is the best & most smooth (!), but honest to goodness the kind, warm, & familiar baristas are what have me coming back. Truthfully, my only qualm is having to venture into the Independence Center every time I have a hankering for their coffee, but I’d even say it’s worth the risk haha. Sharee, Aj, & Jen, you guys are rockstars, thank you for giving me my caffeine fix when I come in & making me tolerable to be around haha!

Excellent coffee with lots of choices and fun seasonal flavor combinations! Very friendly service and well staffed.

My family and I were enjoying a Sunday at the mall and we decided to try this coffee shop. We are not familiar with the menu, so of course we had to look it over. The young man who was taking our order seemed irritated with us and at one point rolled his eyes at my daughter. We were the only customers, so it's not like it was busy. Also, my youngest daughter does not like coffee and I was not sure what the non-coffee selections were. I asked the cashier and he just point over to a board like I was wasting his time! Ummmm isn't that his job?? I atleast gave 2 stars because the lady that gave us our drinks was very nice. This just happened yesterday 4/25/2021. The coffee was really good, but I'm not sure if the service is worth it??

Ordered a peppermint cookie sleigh ride chiller absolutely no cookies in it what so ever!

This is hands down my favorite coffee place, and I'm not just saying that because I used to work there. It was my favorite before I worked there, while I worked there and after. All the baristas are put through rigorous training and know their stuff by the time they're allowed to work alone. They will help you find your new favorite drink and if you don't love it they'll make you something else. Also, let me tell you, everything is always fresh and clean.

Absolutely positively THE best blended coffee I've ever had. The place smells so very amazing I just had to try it out. My son and I both wanted to try the coco mint blender so we decided to split a large. It was 32 Oz! Delicious!