Caribou Coffee

I truly love Caribou, but here lately the service at our local (Detroit Lakes) branch has gone down hill, and fast. I am hesitant to go back, but solely on the service, the coffee and food are great like always. As long as you go with the attitude of your time is unimportant to the baristas, you will enjoy the atmosphere. If you feel that your time is valuable, you will be disappointed and will have faster service at the local gas station.

I went through the drive through its my favorite coffee. You just want to make sure you order ahead and get it inside otherwise you will be waiting in line forever in the drive through. The last time I went the lady couldn't even hear me to take my order and then I had to wait for a half hour just to get to the window. It takes them forever. They are so slow at making them. I guess it depends who is working sometimes if u get there early enough when they open its fast. Only time

Kind staff. Got there after a snow...ice storm. Yep the staff was there at 6am. Amazing

Long line in drive through but coffee and breakfast sandwhich was great !

They were super busy when we stopped in, but we got our coffee fairly quickly& were able to get back on the road. I had a crafted with flavor - it's my new favorite!

Last two times I got strawberry banana smoothies and it was not mixed enough and big chunks of ice at the bottom that were an inch thick... So not happy... Went again today 7-29-22, huge chunks again in my strawberry banana smoothie.... Omg get it right and have it in the mixer Longer!!!!!!

Extremely slow drive-up service most days average about 25 minutes sitting in line. Well it seems like staff inside is joking around and not working. Staff barely says hello thank you more good morning seems like a chore most of the time for them. Coffee is very very inconsistent from day to day. One star is overrated for this place

They're pretty nice people there and their coffee is usually good! They have their off days just like everybody else.

Packed in the drive through. 30 people inside. Only 2 barristas and one working the till. Waited at least 20 minutes.

You can either get a quick coffee here or McDonalds in the morning. While Caribou has a good variety, most mornings it’s pretty unpredictable whether your coffee will be any good. The number of times I’ve gotten a poorly mixed, disappointing drink early in the morning (we’re talking 6-7am) that I couldn’t even finish is actually ridiculous. This is almost never a problem when I go to caribou at any other time of day, ONLY early in the morning before 8am for whatever reason. Not to mention there is 1 older lady working in the mornings some days that behaves completely like she hates her job, and gives terrible customer service. I get it’s early, but seriously quit if you hate your job as much as you so obviously do. This lady says almost nothing to you at the window and you smile and say “thank you” and she just turns and closes the window in your face. Started going to McDonalds because at least their staff pretend to be nice and happy to see you when they give you your coffee; plus, my McDonalds coffee is always reliably the same.

Really hope to see Caribou do better since it’s our only “real” drive thru coffee place.