BIGGBY COFFEE Drive-Thru

Love bigby! Coffee is phenomenal 😍

Overall they make my drink okay usually. I stopped going here years ago when I moved out of the area. Now I have been going back once or twice a week and as long as I don’t go in the morning, I am content. There is a girl in the morning who works the drive thru & she is not a very friendly face to have working directly with the customers. I don’t know if it’s just me, but my cousin said something last time we went that she was rude. Hopefully they work on improving their overall customer service, because it is very unwelcoming.
Last visit I had, there was a nice girl who said I had a free drink (13 pts) but I said I had a BOGO coupon so I saved my free drink for next time. Well, next time came & the same (rude) girl that I mentioned above, said I only have 12 points now. So not sure what happened there. She just laughed in my face. But whatever. I will get my free drink then probably won’t go back.

Went through the drive thru to get $20 worth of coffee not only was the person working the window rude and sounded like she hated her life. I am tired and work only had $50 and $100 bill on me and of course they refused to take either. Great business.

Bought a breakfast sandwich and one of the smoothie like drinks. The sandwich was just ok, the drink was terrible. After a short time the ingredients separated and gave off a bad smell. I wouldn't ever go back.

Great coffee and service.

Great drink & muffin. Love my new mug too!

Usually, this is my go-to place. However, there is a new barista and my caramel marvel latte has been extremely watery with no caramel flavor. The has occurred on more than 2 occasions now. I didn't go back to have it re-made because I am not a difficult customer, but for 6 dollars a latte, you would think I could get a decent latte. It does not taste like normal caramel marvel latte. Please re-train your barista to learn how to make a flavorful caramel marvel like how they should be made.

Staff was wonderful, drink was great!

One of the better BiggBy's in the area. Nice staff, and seem to be getting along just nice.

Nice for a quick visit. The bagels they use are really nice too.

I do not like sharing negative energy, it does not make me feel good, especially at this time in the world. But I use to come to this location weekly from 2015-2018. It seemed when there was staff changes the line took longer and longer and sometimes I would wait 15-20 minutes, even with a few cars ahead of me. So I stopped going. I tried going today (10/27/2020) to try again. I had no cars in front of me and ordered a bagel with cream cheese and black coffee. I waiting over 9 minutes. The girls are very nice but the wait is not worth stopping here even though it’s on my way to work. I would love to support this business but they need to figure out how to decrease the drive through wait time.