Caffè Nero

Bob was actually the kindest, most helpful and professional person that I have ever seen working not just at Caffe Nero but at any cafe or restaurant that I have been to. As long as people like Bob still work here I will make sure to come as much as possible. Absolutely amazing person and he truly made my weekend. Definitely deserves a raise!

Pre made breakfast and lunch sandwiches. Loved the motif, but this place was dirty. Filthy, really. Had napkins stuffed under the legs. In the 2 hours I was there, neither the one bathroom, or any other area was cleaned. Ick.

Variety of homemade pastry and sandwiches made with high quality ingredients in a nicely appointed cozy interior. Large selection of teas and coffees, lattes, cappuccino, espresso etc. Would be 5 stars if sandwiches were not premade.

I LOVE CAFFE NERO. I frequent this location and every worker is pleasant and good at their job. Every drink is delicious and the food is superb. Especially the oatmeal cookies. What an amazing addition to Andover.

I like my cappuccino dry with almond milk, which is no small feat. Nearly all of the baristas here have managed to perfect my drink:) Their cortados are also delicious served with a baci perugina chocolate. Open it carefully to read the fortune inside. Nero is a comforting and friendly place to visit. Sadly, they have a high attrition rate with their best staff. Please try to serve more vegetarian and gluten free options!

A fine European coffeehouse. A place where you can meet friends and have an intelligent and QUIET conversation. Unlike a popular New England coffee chain, they actually get your order right. Thanks Brother Bob!

Cafe Nero is to cafes what beige is to paint. Actually, it’s worse than that. It’s the fake news of coffee shops, a multinational corporate brand fronting as an independent gathering spot, complete with faux Brooklyn-y chalk board menus, bookshelves crammed with titles to create ambiance and a library vibe, leather seats and “reclaimed wood” tables, and a sign about two humble coffee roasters with so much left to learn—at least in this detail (no doubt a fiction) they got it right. With coffee and espresso this bad the roasters do in fact still have much to learn.

So I almost hate myself for saying that despite all of that it’s still a comfy spot to spend some some time, and the pastries (especially the raisin danish) are delicious. Ugh.

Very good coffee and dessert. There sandwiches are ok. The atmosphere is very comfy and there is 3 hours of free WiFi making it a nice place to sit and work for a bit.

I went to meet friends at Caffe Nero in an evening. I asked for a peppermint tea - they were out of tea bags. I asked for Camomile they were out of tea bags. I asked if they had any decaffeinated English Breakfast or Earl Grey. Again no they only have regular..... So I did not make a purchase. How can a cafe have none of the above? Very poor and disappointing I don't think it is too much to expect one kind of decaff black tea. A positive was that it was quiet so we had comfortable seats near the fire.

This place is great except for one thing: You have a couch near the fire directly under a low hanging metal lamp. What were you thinking here?! I banged my head on this twice, hard. You don't even have to be tall to hit it. Remove the lamp or move the couch.