Caribou Coffee

The lady at the front counter was very helpful and kind.

The coffee is Supreme. Very smooth. Service is friendly and they remember your order after going a few times. They do have a rewards program. Daily they have an online or at the location a trivia question,which if you get it right you get .10 off your bill.

I was hooked on this coffee because it is the only place with dairy-free and sugar-free drinks. Usually, my order is exactly what I expect. Unfortunately this time, I got 5 drinks for my friends and they messed up 3 of them. Whipped cream was missing when it was asked for, almond milk was added when I didn't ask for it, and my drink was completely wrong. I tried to get the problems fixed, but the worker was convinced she was right. I called the store to try to get someone else to fix the drinks, but the same worker picked up and continued to convince me she was right. I hate to complain about restaurant workers because it is a hard job, but this situation caused me to become distraught. This is a good coffee place with good coffee, but please listen to the customer with concerns instead of trying to convince me that I'm wrong about my order.

My gf says this is the best coffee period. We go well out of our way so she can get her caribou coffee. They have a really fast drive through window. Service is always friendly. There is a daily trivia question posted that if you know the answer you get 10 percent off your order. No googling the answer. When I don't drink coffee I always go to caribou.

This is located close to the chiropractor I use in this town. It's a good stop. I love Caribou I don't get coffee drinks from places very often. Mostly because where I am it's pretty much all Starbucks and I'm not a fan of them. Just never found anything that tastes great to me. But I love Caribou from their Frozen Blended stuff, their teas, their lattes, I love it all!

I love the free in-house coffee refills and their sausage biscuit! Way better than the other places I've been to for sure! Cafe keeps a steady rotation of customers so there always seems to be plenty of seating!

Started going here after my regular coffee shop made bad choices. Gotta say its better then I ever gave them credit. Although prices are high and the quality could be better for a five star.

Visited the past few days and had a great experience. The girls were very friendly both times and my order was made right and delicious both times!

Regularly met here for Bible study. Nice place, decent atmosphere. I became a "regular" and the barista would have my drink of choice ready before I even got there for my meetings. Very personable folks.

I've frequented this Caribou Coffee on multiple occasions and this morning was the final straw that broke the camels back. I understand that coffee places are busy and the workers there work there butts off but between long wait times and having to pay before the coffee has been poured and then running out of the specific type of coffee that was purchased, I've had it. I normally bring in a thermos to have filled because I do enjoy Caribou brand coffee. However, this morning was it. I walked in the door and was able to walk right up the counter and I asked them to fill my thermos. The woman then took my card and ran it, which I was not feeling good about because of the last few times of them running out of the specific type of coffee. I guess it's my fault for not asking them how much coffee they had left, or maybe they should have known, I don't know. Anyway, I pay for the coffee, she turns around and gets about 1/4 of the thermos filled and says they're out and if I would like to wait for more to be brewed. I inform them that I don't have time. She then turns around and starts pouring another type of coffee into the thermos. It took me a second to realized what she was doing and I asked her to stop. I was a little taken back by the this and asked to just have my thermos because I was frankly annoyed and I was running out of time to get to work. Another woman stepped in and asked me if I would like a refund, which I would have gladly accepted, however, I was out of time and had to go. I know this seems so trivial and is #1stworldproblems. I don't want anyone to get in trouble but I would like to recommend a couple suggestions:

1. Would it be possible to have a line for people that just want a plain black coffee? That way you don't need to wait behind someone that has ordered a drink that has 15 steps to make it?

2. Check and see how much coffee is left before someone pays for a coffee.