Scooters is located on hwy 3, across from McDonalds, and is a convenient drive thru coffee place. It looks modern and clean, is friendly, and the breakfast sandwiches are pretty good. The staff are friendly and will tell you to “scoot on up to the window” after you order. The coffee is good and there are many choices - not as many however as that competitor with the mermaid logo. I believe Scooters is the only drive thru coffee place in New Castle, and it is nice to see it in rural Indiana.
Today was my first day at this shop. I ordered a large mocha. The staff was friendly, polite and prompt. I got my coffee quickly and without issues. The mocha had an excellent deep chocolate flavor. It was mixed good. I highly recommend Scooter's Coffee in New Castle, IN.
Google says they open at 5. download the app, it says 5:30. place my order and go out there at 5:30. absolutely no lights on and no one there. the app let me place the order and took my money anyway. no way to get it back as the app doesn't even have a customer support and obviously I can't call the place because apparently nobody works there and who know when they actually open? try putting 5 seconds of effort into your business and correctly posting your hours so customers can, you know, know when to show up.
Coffee is pretty decent, but they aren't very accommodating with food orders. Asked for an everything bagel without the sausage (couldn't substitute a different meat) expecting to get the cheese with the egg and only received an egg on the bagel. Then asked to add an item at the checkout window and was told we would have to drive back through because they couldn't add anything at the window. But at least the coffee is decent.
Have been twice and neither drink was good at all! Also more expensive than Starbucks. A small was over $6 for a pretty basic drink. Got the same thing at Starbucks the next day and it was about $1.50 cheaper and tasted wayyy better!
Edit: We actually decided to give them a second chance but this time we were going to call first to make sure they actually HAD sandwiches… but the phone number listed on google didn’t work. They won’t get a third chance from us.
Waited like a month to try this place to let the big lines die down from the “new place”. Will never be back. If you can’t keep sandwiches stocked past 2 IN THE AFTERNOON (pathetic) then what’s the point of coming there? Guess I won’t try Scooters. Didn’t get a coffee drink either. Not giving you ANY money if that’s the best you can do. #hangryandyoudidnthelp
Breakfast burritos are literally microwaved burritos cooked so hot when I bit into it, the juices proceeded to squirt out onto my hand burning my fingers. A microwaved burrito? For $4? Never going back.
Went a few days ago to try it. My iced chai had the essence of chai, but still tasted artificial, which was disappointing. My spouse had a mocha and couldn’t even finish half of it. Most likely won’t be back.
Sandwiches come frozen and are cooked in a toaster oven. Coffee is nothing special yet 2 Sandwiches and 2 medium coffees (the smallest you can get) for $22.50?! Ridiculous! You can get better Coffee and food from speedway across the street and at a better price.
Just stopped at Scooter's for the first time. The lady that was working couldn't have been nicer or more helpful. And what she recommended was very good.
As far as the negative reviews go, like all businesses, they are struggling to get reliable help. As a fellow business owner I can empathize and sympathize!
Sue Ream
Scooters is located on hwy 3, across from McDonalds, and is a convenient drive thru coffee place. It looks modern and clean, is friendly, and the breakfast sandwiches are pretty good. The staff are friendly and will tell you to “scoot on up to the window” after you order. The coffee is good and there are many choices - not as many however as that competitor with the mermaid logo. I believe Scooters is the only drive thru coffee place in New Castle, and it is nice to see it in rural Indiana.
Adam McHenry
Today was my first day at this shop. I ordered a large mocha. The staff was friendly, polite and prompt. I got my coffee quickly and without issues. The mocha had an excellent deep chocolate flavor. It was mixed good. I highly recommend Scooter's Coffee in New Castle, IN.
Damian Walcott
Google says they open at 5. download the app, it says 5:30. place my order and go out there at 5:30. absolutely no lights on and no one there. the app let me place the order and took my money anyway. no way to get it back as the app doesn't even have a customer support and obviously I can't call the place because apparently nobody works there and who know when they actually open? try putting 5 seconds of effort into your business and correctly posting your hours so customers can, you know, know when to show up.
Sonja Scott
Coffee is pretty decent, but they aren't very accommodating with food orders. Asked for an everything bagel without the sausage (couldn't substitute a different meat) expecting to get the cheese with the egg and only received an egg on the bagel. Then asked to add an item at the checkout window and was told we would have to drive back through because they couldn't add anything at the window.
But at least the coffee is decent.
Alexandria Hancock
Have been twice and neither drink was good at all! Also more expensive than Starbucks. A small was over $6 for a pretty basic drink. Got the same thing at Starbucks the next day and it was about $1.50 cheaper and tasted wayyy better!
Crowley & Piper
Edit: We actually decided to give them a second chance but this time we were going to call first to make sure they actually HAD sandwiches… but the phone number listed on google didn’t work. They won’t get a third chance from us.
Waited like a month to try this place to let the big lines die down from the “new place”. Will never be back. If you can’t keep sandwiches stocked past 2 IN THE AFTERNOON (pathetic) then what’s the point of coming there? Guess I won’t try Scooters. Didn’t get a coffee drink either. Not giving you ANY money if that’s the best you can do. #hangryandyoudidnthelp
ADTRGaming
Breakfast burritos are literally microwaved burritos cooked so hot when I bit into it, the juices proceeded to squirt out onto my hand burning my fingers. A microwaved burrito? For $4? Never going back.
Robert Stevens
Went a few days ago to try it. My iced chai had the essence of chai, but still tasted artificial, which was disappointing. My spouse had a mocha and couldn’t even finish half of it. Most likely won’t be back.
Jessica Cox
Sandwiches come frozen and are cooked in a toaster oven. Coffee is nothing special yet 2 Sandwiches and 2 medium coffees (the smallest you can get) for $22.50?! Ridiculous! You can get better Coffee and food from speedway across the street and at a better price.
Eric D.
Just stopped at Scooter's for the first time. The lady that was working couldn't have been nicer or more helpful. And what she recommended was very good.
As far as the negative reviews go, like all businesses, they are struggling to get reliable help. As a fellow business owner I can empathize and sympathize!