Jack's Donuts

Little shop with great and helpful staff. This was our first visit to this Jack's and my first ever eating a Jack donut. I found out about it due to 'Katina Eats Kilos' YouTube channels video post about her doing a challenge with them. The donuts did not disappoint and the amount of drink selection was surprisingly overwhelming (in a good way). We did the Jack dozen and a Tiger Tale cold coffee. There was not a single donut we didn't finish. All the donuts were delicious in their own way. We arrived after 11am and the donuts still tasted fresh. Definitely worth a try if you like donuts or want a good drink (they had more than coffee). We will be returning...maybe not to this location due to the drive (we were driving past this location), but we will definitely be visiting a Jack's donuts again.

Best donuts ever! The donuts are large and the toppings are generous. Yes, they are $1.50 each, but they are much bigger than the usual donut, making them a great value. The staff are good and the buying process is quick.

I believe Lori is the name of the employee that most frequently waits on me and I just wanted to leave her and Rodney a huge shout out for being such a friendly part of my morning caffeine routine. Coffee is the best in town and their Boba selection is delicious and varied! I stop in more than I don't during the work week and wish I could afford to do it daily.

I gave 2 stars only because service was satisfactory but I could have gotten better quality product at any grocery store. I phoned this location to speak with owners as was told to phone "office " which I did..was told owners were not in and given email address to which after submitting never even received any type of response...like owners couldt care less...time to go back to a "dunking donuts" Love how "owners " response TOTALLY IGNORED the fact that I PHONED with my(and neighbors) dissatisfied comments but was told not in & given personal email that he TOTALLY IGNORED about 48 hours before I posted internet..truth must hurt..did you think me(& neighbors) dissatisfaction didn't matter?? Shows good quality customer service no longer matters..& calling me names?? VERY "professional " NOT At least people NOW know,want Good CLASSIC,PROFESSIONAL quality product & services, go elsewhere

Another great find. From outa town and everyone says go to Jack’s Donuts. Humble little store with great variety of on-site made donuts. Plenty of tables to sit. Drinks including decent espresso.
But let’s get down to the nuts n donuts. These are great donuts. Not you mass produced corporate stuff. These are big donuts. You will get your money’s worth. If you are in New Castle, Indiana, plan on making this a stop. You will not be disappointed.

Will never understand the draw? Must be the local notoriety. Greasy smelling donuts that are not moist or flavorful. Anytime we have trekked down there to get something for the grandkids, they have always been out of more than half of our choices, no matter the time of day. How can you not track data and time charts? Often times you get some rude female who is clearly burdened with serving customers. I believe we are done trying.

We love the donuts but usually struggle to get the ones we want. Not enough chocolate for me or jelly for my kiddos. Staff very friendly though and always yummy. Just get there early.

Cute store in a small-town. Love the large variety of donuts and coffees. Kudos to ALL the donut makers. Very lovely morning retail staff! Thank you Makayla, Lori, and Sarah for the exceptional service and friendliness!

Great service. Amazing donuts. Came from chattanooga and loved them.

Always happy when I go here. The family loves Jack's Donuts! The donuts are always soft and fresh. There are so many options to choose from. We go at least once a week. I love that I'm supporting a small business when I buy breakfast for my family there. It is such an inviting environment. Employees are always such a help.