Dutch Bros Coffee

Danielle was SUPER AWESOME. We are frequent customers and she was the first person to introduce herself and ask our names. Love it! 😇 plus the drinks are always yummy!

I'm from Alaska & we don't have Dutch Bros there. I went there cause it was closest to my hotel & everyone was so nice. The girl who helped me was so sweet. I didn't catch her name but she had ripped jeans & a dark haired ponytail. She didn't even charge me <3 I'm coming back tomorrow for sure!

Long wait, poor service would be nice if they would hire adult's instead of kids, with a sense of purpose and understanding of good customer service.

Love this place! I'm not getting espressos as often as I used to, but whenever I do try to make it to Dutch Bros. I'm impressed with their ability to move people through the drive through -- because much of the time they are really busy! If you know the name of your special drink (they've got a couple dozen special drinks that aren't posted on their menu) they know it and are on the spot with it. You can ask for white coffee substitution on just about any drink, and they are always cheerful. I also appreciate that with their cold drinks, they don't cheat out of a full drink with ice; instead you get a bigger cup. Good product and good service!

Good selection on drinks and great customer service, but they have declined through Covid because of their lack of willingness to accept currency, as well as their prices have skyrocketed. They use to be affordable, now they are as much as a meal for a drink. Its just coffee... Also, I remember when a 5 dollar milkshake was such an extreme that it was joked about on a famous movie. Thats, Milk, Ice cream, and flavoring. Back then if you ordered one it was huge.....And now they are 12 ounces for the cheapest $5 shake. The large is $7 plus..... And last something that started to bother me was their veteran discounts. They use to give discounts to veterans as a norm. Being a veteran, I was absolutely inspired by this act where anywhere and everywhere in Idaho the Customer Service Reps would always go out of their way and ask you if you were a veteran to honor us with a discount. I was shocked when I first experienced it, because I never asked for one. I chose to serve my country on my own regard and would do it again without thought. Every time I have ever been asked or was discounted anything for my service to my country I have immediately tipped it back to the people that offer it to me for the sake equal appreciation. I did that service without expectation back and I am a proud patriot and am blessed by this land in which I have been able to live free by those that bled to provide this for me. I am honored when I am served by the same respect and regard. But some of the businesses use to offer this, have randomly stopped. And as a regularity of me tipping when offered... I one day inquired if they still provided this service and was looked at in disgust when I required as if I was looking for a handout. I asked several times to the surrounding Dutch Brothers in the area to see if it was just a specific store and got similar reactions. This was unfortunate for me to experience. It has changed my continued business.

Always love their friendly attitude whenever I go to Dutch Bros! I wish they had one in Pullman. My only gripe is the lines are always long.

I absolutely LOVE the people here! They are so polite, friendly, and are always SO upbeat and incredible! I won't drink coffee anywhere else! When there's a long line you NEVER have to wait long because they take orders while you are in line and keep things moving quite quickly while still being personable! I would recommend this place to anyone looking for an amazing coffee and an amazing environment!

I always receive great service and coffee from here. The line is often long but they do a good job of moving it along and it's worth the wait. Try the Nitro Coldbrew or the blended lemonade.

Coffee is good with unique flavors. Staff are always super nice and helpful. My favorite thing is the trivia... you get a free 12 oz drip coffee if you get it right! I've gotten it right a few times and it just tastes that much better!

I would give them one star for being so happy and hyper every time I go there, but that doesn't seem fair. I'm just a grouch. Coffee is good, rebels are good, muffin tops are good. Service is great and friendly. Just tone it down a little, will ya?