The Human Bean

Sugar free rockstar with sugar free watermelon and strawberry syrup is the bomb!

Only complaint; every time I go to any of the human bean locations, I tell them I want a sugar free rockstar with sugar free watermelon and strawberry syrup. They always give me a 32 oz cup and charge me $3.71. The other day I went to the human bean on lake hazel and five mile (the one I go to the most) and when I ordered my drink the girl taking the orders at the car window questioned my order; then I thought we figured it out but when I got up to the window they gave me my drink in a 16 oz cup and charged me $4.08. I didn’t have time to deal with it as I had to get to work so I just took my drink but I was so irritated that I was charged more for a smaller drink. N did I mention I get this drink almost every day? So I’m not sure what the confusion was. I was very disappointed. I’m pretty sure I was charged for the two different syrups which is bull. I hope this doesn’t happen again. They all need to get on the same page on how they make certain drinks. 👍🏻

Matcha to replace green tea smoothy??? Gross! Update: Order more green tea powder. Update: It's back!!! Yummm!

These guys need a escape lane!! I was sitting in line for over 30 mins with only 2 cars infont of me. I was late to my appointment no have to reschedule and wait for anouther 2 in a half months. Will probably be not going back unless things change for the better!

This coffee drive thru is everything I need in life! Always consistently made, fresh and delicious. The baristas are very warm and professional and move fast so you are on your way. I would drive the extra mile to choose this coffee over any competitor.

The bean is always good. I haven't gotten a drink that I didn't like. From the basic menu items to some complicated mocha choke that I came up with on the spot, I've always enjoyed the drink. If you're ever just looking for a drink to enjoy, I've always enjoyed my drinks from the Human Bean.

Ordered a drinkable caramel mocha and recieved the hottest drink of my life. Burnt my mouth. Ordered a cake pop and rice crispy treat, but they were out and have been for months. Ordered a fruit cup to find a nearly rotten strawberry and bruised grapes. Bad service, I don't recommend this location.

Today I ordered a Heath Mocha and I received a plain coffee. I have never had a problem ordering. This location is my favorite. But this morning they seemed like they didn't know what was going on. It was chaos to say the least.

Great place! I prefer the human bean to the other local and franchise coffee shops. The customer service, selection and quality are awesome! Definitely recommend trying it to see for yourself.

I used to like this place but this location seems to be going downhill. With only one lane open and long wait times I now just pass by. Got in today and just got served a $5 cup of warm sugar water. I'll continue driving by.

The place has really been going down hill the past 6 months. Not the same at all whatsoever. Needs new owners or someone that knows what they're doing to take over operations.

UPDATE: Follow up to their response. I explained exactly why I gave such a bad review and I didn't get a response back and the place is still going down hill fast. Nothing changed