The Coffee Bean & Tea Leaf Pearl City

Coffee it self was good of course. What I don't get is why do people use paper straws in plastic cups and lids? I wasn't even half way done when my paper straw gave out and had to take the lid off to drink the remaining coffee, which if you are driving can get messy.

We ordered 2 different coffees and we got 2 of the same. We were too irritated to go back. I think the girl just did it bc the drive by was crowded.😤

If doing a drive-thru order, bring patience. I have gone through the line quite quickly but also waited 30 minutes for a hot tea with honey - and while the staff are always extremely friendly, they do not acknowledge how long the wait lines are. Best to skip the line and hop out because almost always, inside is near empty.
I find that one of the difficulties I have coming here daily for my morning coffee (or tea) is just the lack of consistency...sometimes it's perfect, other times it's so watery; sometimes the cup is full and sometimes I have excessive "room".
On the plus, for me at least - they usually have snacks stacked up at the window and it's great to get to pick goodies for my son without having to be inside because he needs to see exactly what he's buying though we've bought the same thing a million times before...and to avoid pulling him out of the carseat, hauling a coffee and hot cocoa back out while snacks are likely falling to the floor, only to strap him back the drive thru is a must, the snacks are a boost!

I'm a bit biased having worked there but I wanted to work there because of my experience with the Manoa store. I love their selection of teas and their coffee doesn't taste burnt. Their food selections are yummy too. It's laid back and usually bright which is nice. Friendly staff.

Better than Starbucks, but not excellent craft coffee. Iced drinks have sugary mix on the bottom of the cup, which is not very tasty.

Mixes do not taste like home made, they're common commercial mixes.

Nice baristas.

Nice clientele.

Annoying: needing to ask for a key to the bathroom.

during my visit in Hawaii I desperately needed to use the facilities and walked into this cafe. Since they only allow patrons to use their washroom, I purchased a $4 item. The washroom was disgusting. The sink was black, the floors were dirty for days and the toilet was unspeakable. If I didn't have to pay $4 to use their nasty washroom I wouldn't have minded but since you have to be a patron the least they could do is clean the washroom. When I told the sales lady about the washroom she just stared at me as I handed back the key. I wish I had taken a picture

DIL runs thru here often and I had the chance to try their frozen dark
Chocolate drink and deli croissant and both were amazing! Place is always busy but moves the traffic quickly. Worth visiting!

Not sure if it was the employee or the day I went but I was not happy. I ordered my drink with no ice because ice hurts my teeth. I received my drink only filled 2/3 of the way. The employee informed me that this was for the ice that I didn't want. The one in Ala Moana has better customer service. They fill the cup to the top and make sure that I was happy with my drink.

I love love Coffee Bean and sometimes it’s the only way a gal with two littles can push through the day if we’re being honest. I absolutely LOVE the fact that there is a drive through. I don’t think people understand just how vital it is when you’ve got kids and inevitably one falls asleep or both and it’s impossible to get out quickly. Amazing !

Drive thru can get pretty busy in the morning but once you get in the loop ordering to pick up is quick. Love their selection of drinks as well, my fave is a Tropical Passion Tea along with special flavors depending on the season. Right now they have a Horchata Ice Blended..which is bomb. As for food I love the variety from Salmon bagel to everything bagel to Ceasar wraps. All locally made thru Foodland 🙂