The Coffee Bean & Tea Leaf Pearl City

Absolutely love this place. They have the best coffee milkshakes that I have ever tried. Definitely a really heavy coffee but perfect in the morning right before a hike. I love their cookies and cream matcha

BLACK MOLD IN THE FOOD DISPLAY. The workers are running the business to the ground. Make believe policy's and lies of new workers training so they can do what they like with no consequences. Costumer service is non existent. NOT TO MENTION THE BLACK MOLD! on both sides of the food counter bottom row the black mold is growing strong. It takes little effort to Notice it and is covered up lazily with cardboard and tape. It's sad to see a good location end up like this. Full purge of the current staff with a massive quality rehire with actual experience training and compassion would do them good.

Great selection of coffee drinks. I grab a mocha latte so I can't speak to the quality of their regular pours but it was decent. Service was a bit slow but they were training a new barista and I can understand that things take time when teaching. Overall great experience.

There is a Review stating they had block mold and I went solely to see I surveyed the display closely the male worker with baseball cap was attentive and asked questions the female as well. The issue is the female worker who was on drive through (many piercing in her face) no drive a lot of lip and is a deterrent to the workers it’s a fast paced environment it’s 9am everyone wants coffee. She is slow and her attitude isnt one that needs to be in customer service. She was literally drinking a frapp while people are waiting😭 Black mold is gone and the other two workers seem to have

Not only have I waited in the drive thru for 20 minutes, I decided to try again and instead go inside. I waited again the same amount and I see why. They only have 3 people working and one of the baristas talks to the guest closest to her the entire time.

Great friendly service. Presentation of their food was awesome. Drinks made to order was fresh and hot. Love it.

Super cute coffee shop, great coffee! Husband and I got blended drinks and they definitely have a lot of flavor, which I love!

The working woman takes the wrong order and has no customers, so she is free, but she does not answer questions and pretends to be busy.
I ordered iced coffee, but I went back with iced caramel latte in a paper cup.

So convenient with the drive thru. Inside is very spacious. Love the drinks and bites available. Always take advantage of sales and deals.

I've been avoiding coming here, in order to try smaller, local, non-chains first but we needed coffee and food! Pleasantly surprised at how good everything was! So many more options than Starbucks, and much better tasting. The mango iced tea is perfectly sweetened and the tea taste is just so good. Good latte and turkey pesto bagel too! Will definitely be back to try more!