Search

Amenities

  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

The Sweet Shop Cafe & Lounge Reviews - 100

3.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Luke Frost

Love this place. The coffee is great and the food is even better. It’s definitely made me gain some weight. The owner/manager is completely unhinged and you’ll likely hear him yelling at his workers while you struggle to get the Wi-Fi to work, but that’s part of the charm of this place. Just to give you an idea- one day I was there and he had his son only letting 4 people into the restaurant at a time (not for Covid, but bc they were short-staffed). The poor kid had to lock and unlock the door about every 15 seconds, while his dads yelling orders at him from behind the counter. When we finally got into the restaurant, we had to order basically right away, and my girlfriend was shaking in terror because she knew she’d get yelled at if she took a second too long to decide.😂 it’s a ridiculous environment but the food is great and you need to go for the experience.

Sarah C

I stopped in on a whim when I saw bubble tea advertised. But the bubbles weren’t boba/tapioca; they were weird, slightly-fruit-flavored gummies. They weren’t tasty like regular gummies, though. I eventually just drank the tea around them, but it was a disappointment.

The woman taking orders seemed a bit impatient, but the man serving the drinks was very pleasant. The place seems like a fun hangout spot.

theo carreto

The food is okay. The sandwiches are a bit bland and the chai lattes are sub-par. The only item I really liked was the mango bubble tea. The price is also a bit expensive, especially given the quantity of each serving.

The main issue I have is with the owner. I've heard whispers of how he treats employees but I didn't know the specifics. Now I do. If you spend 30 minutes screaming and belittling the only other employee present at 8:30 in the morning, it might be time to consider anger management or something. I could never imagine speaking to another human being that way, let alone an employee. He wasn't even rude to me but just hearing how he treats his employees in full view of the public has made me adamant in not coming back. I don't care what the employee might have done, you simply don't speak to someone in that manner. It's appalling and disturbing and I know there has to be a labor rights violation there somewhere. I don't recommend The Sweet Shop to anyone. And I hope the employees - past, present, and future - have resources to therapy for the verbal abuse they must undergo during each shift.

kintsuga

I come here twice a week with friends, and I genuinely love the food and drinks here. However, despite both my friend and I having bought food and drinks, my friend was publicly shamed and yelled at by the manager for having an empty Starbucks cup from earlier in the morning. We both follow the rule of not having outside food and drink, but the manager continued to berate my friend even after explaining the cup was empty. How dare you shame us in public for a genuine misunderstanding. Show some basic respect for your customers. You have lost our business and we will be telling our friends about this as well.

Shane Smith

This is my favorite place when I go visit my kids at FS u. It doesn't matter if I plan to eat with them or not.
I will go by myself.

Katharine Thomas

Such a quaint, homey shop. The food was reasonably priced and delicious. My iced coffee was the perfect ratio of sweet and full. Will be returning!

Grace R

Currently closed on weekends so we didn't get to try it, but my cousin who went to uni here swears it's really good! Posting this review to let everyone else know the summer hours

Allie Logue

I went into the sweet shop today. I had my coffee from earlier this morning and ordered a bagel at the sweet shop. The owner publically yelled at me to throw away my coffee even though I ordered from him. The owner clearly doesn’t know how to treat customers. The coffee and bagels are already subpar so I will not be back. Publicly shaming customers won’t get you business! Do better

We’ll you lost 2 customers so that’s bad for rent!

Paul Tiseo

This is a decent place to get a good meal. We often stop here when we visit our daughter. They have good selection of paninis, wraps and salads. Smoothies were very fruity, but slightly watered down. Would come again.

Sydney Stelly

Food was good. Coffee was hot. But the responses to reviews make me not like this place as much. Shame. My sandwich was yummy tho.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload