Kraemer's Koffee Bistro

Fantastic coffee and an even better sandwich. Order the Salted Caramel Latte and a panini. I highly recommend this cute coffee shop, I’ll for sure be going back for more!!

The worst customer service.
I've been to this coffee shop before. I saw they were recently broken into and thought I'd stop by and support a local business. I placed an online order for pick-up at 8:15. I arrived and they informed me they ran an out one item I ordered. No problem, replace with another. I received it. My coffee was still not ready, I continued to wait. It was about to be 8:30 and I inquired about it. A customer or two had arrived and were served promptly while was still waiting on my order. I was informed they were making it. I then went on to let them know,in a calm demeanor, It was supposed to be ready since 8:15 and its 8:30. At this point I'll be late for work. The tallest young lady walked away saying well shes making it and maybe don't come here "under her breath". I understand they were previously slammed prior to me arriving however they were taking orders and serving promptly to those just placing them. I did not appreciate the snide comments made by the young girl so I just walked out with just the one item in my hand leaving the coffee behind. As much as I like to support the community, I did not appreciate the rudeness when I was not being rude. Simply pointing like hey, I'm still here waiting.

Staff is unwelcoming. I’ve been there twice, the first I thought maybe they were having a bad day. Second time was even worse. The three women working in the front seem depressed and hating their job. Needs better staff. Food is bland, nothing to brag about. Coffee is good though.

Good Turkey Club, though I thought it was odd to have Parmesan cheese liberally sprinkled on the outside of the sandwich, making for a mess. Coffee isn’t anything to write home about and I was a little disappointed to see that for an additional $1.50 the side of pasta salad was barely 3/4 cups worth and grocery store quality. Despite being busy they seemed timely, though I wasn’t acknowledge at all when I came to pick up my online order despite there being no line at the time and just had to find my order on the counter on my own. I’d go again but I wouldn’t go out of my way for it or feel particularly inclined to take visitors to eat here.

The only thing I've ever ordered and always order is their Bistro club I believe it's called and ita so good I Love it .. my review is solely based on the customer service. A couple of the girls aren't very welcoming and when speaking to the "manager" she looked at me like I was crazy and was told if they're too busy that they dont answer phone but trust me there's enough girls in there to answer a phone call that particular day there was hardly anyone dining in the shop. I feel they're a bit prejudice as well because even before the phone situation they always seem to be in a bad mood and give ma a what are you doing here vibe. I'm like girl I'm just trying to eat . Guess they didn't like that I asked for a lemonade which they dont have by the way its blended. Also I've worked in the food industry in much bigger restaurants with bigger rush hours . All in all they need some training in customer service and food hospitality

Recent update: like I understand the homeless can be a bit tricky to deal with but no need to be rude especially when it looks as though she did order a coffee

I work nearby so it sadness me to see such poor customer service still to this day it's like if you hate people so much find another job !!!

I read a 1 star review of this place about a drink they have that I have always wanted to try.

I realized that maybe their drink was just a mishap, it appears to be the case because mine was excellent.

It bewilders me when people are not strong enough in person to ask a business to fix what was wrong (which I’m sure they would be happy to do so) but they are “bold” enough to anonymously give a 1 star review on the internet. Maybe that is just what people who like McDonalds processed food do.

Probably the worst customer service I've ever experienced. The workers have no sense of urgency, AT ALL!!! The owner(female) was very rude and nasty. This place will drain you just by having you wait long and with the horrible customer service. Small own business failure for sure.

Delicious bagels! There is usually a line, but totally worth the wait. To drink, I had black coffee and it was okay.

Waiting to meet up with my daughter to go to Elliot's Pet Store. I walked the little plaza area off of Brockton. Came across Kraemer's Koffee Bistro. Looking through the window I noticed they had my favorite drink, Chai tea latte. And even better, spicy to bring in the holiday warmth. Never been to Kraemer's Koffee, and let me tell you I've been missing out on some good tasting Chai. I even dare say it's better than Starbucks. I definitely will be going back.

Oh the customer service was awesome too.

The quintessential local coffee shop. This is the type of place you bring a good friend visiting from out-of-town if you want them to get a true taste of Riverside.

Always great service, clean environment, and very friendly staff.

Very good option if you want to pick something small up quick, sit and chat with a friend, or enjoy a good book.