Portola Coffee Roasters

Extremely rude staff. I ordered a dirty matcha latte and the cashier looked at me with disgust and said “really? Have you ever even had that before???” Surprised by his answer I said yes, that’s what I want. sounds like maybe this establishment didn’t understand what “dirty” meant when ordering drinks. My order got called out and they gave me a regular matcha with no espresso inside it. Instead, I got a separate cup with an espresso shot on the side and a stir stick. I looked at it genuinely confused and the barista nodded and confidently said that it was my drink. It was clear that I was expected to do it myself. At this point they might as well give me an apron, have me clock in, and pay me to do the job they were supposed to do in the first place. Crazy when you go to a place that holds themselves to a “high standard” and these pretentious employees can’t even deliver respect and good service to their paying customers. Sure, it’s a $5 coffee but it’s the principle of it all.

Service was friendly and quick. Tried the Cardamom and Rose latte with almond milk, it was delicious. Didn't care for the dried rose petals on top but the presentation was nice.

I loved Portola so much I came everyday for the past 4 years. However, their quality slowly started to decrease. After the pandemic hit, I’m so sad that I can’t longer say its ok. Their coffee got so bad. Their mocha latte, americano, drips were all great back then. Now, after giving it a few more tries, I sadly have to say it will most likely be my last visit. Their roasted beans are not so great any more. Their americano is very bitter and their lattes do not longer contain organic Straus milk as they advertise.

Excellent place. Best coffee in Orange County. Still not sure the $7 cup is worth it but everything else is. Also the croissant selection is wild.. Incredible pastries, wild flavors. The problem with this place is once you have high end coffee like this you cant go back to big chain coffee houses.

It is not the first time I try Portola’s coffee.
Each time I love it!

While there's a bunch of great coffee shops in Orange County, I know that when I go to Portola, I'll get a consistently good cup of coffee. I don't have to wonder if this cup of going to be good or not, because it always is. Anyway, I highly recommend Portola if you're in the area and are looking for some great coffee.

The service was excellent, very warm and personable staff. Drip coffee (pour over) was relatively flavorless, especially for the price, and they only sell 12 oz. cups. I got the impression their focus was espresso. Great baked goods selection.

Best hit chocolates you can find. Their other drinks are good too.

My friend swears this place has the best coffee so I decided to give it a try. He recommended the mocha since I have a bit of a sweet tooth. I arrived early one Saturday morning and was surprised to see that there was a line already forming. However, it moved pretty fast. I ordered a mocha to drink at the coffee shop. They have wooden tables setup or you can sit at the bar. I also ordered a breakfast sandwich. It was about $12 total, which is kind of pricey for a coffee and sandwich but since my friend promised me it was worth it, I gave it a go. The coffee comes with a cool foamy design made from the froth, which I was impressed with. The mocha was delicious, rich and creamy. As for the sandwich, it was a bit too bland for me so I asked for some of their salsa, which added just the kick it needed. Overall, I wouldn't make this place my go-to coffee place because it's out of the way for me but if I am in the area, I wouldn't mind stopping for a bite and drink.

Excellent coffee. Growing up with Vietnamese drip coffee, I don't usually drink american coffee as they usually brew it too slight, it just tastes like flavored water, but this place is different. Flat brown is the way to go, still not very strong, but very intense smell and a bit of cocoa makes for a very enjoyable drink.