The Ugly Mug Coffee House Burbank

Lovely little coffee shop run by wonderful people. Go for great service, and a decent, but lovingly crafted coffee drink. The pastries are also delicious without being bougie. I would recommend this place for a nice mid afternoon chat 😁

Coffee and customer service is amazing every time!! This place never disappoints. We make it a point to stop in every time we are in town!

My favorite coffee shop in Burbank. Very pet friendly! Bring your pet, and they will be greeted with a smile. Cozy atmosphere with outside tables and chairs.

The coffee was so piping hot that i burnt my tongue. After waiting 20 mins for it to cool down, it ended up being awfully burnt so i threw it away. Cute place, but keep your coffee on check!

The coffee here is not all that, the place seems a little lonely , the kids that work there are probably the only good thing at that shop. But I just found out the owners (steve n emely) dont give the tips we put either in the jar or in credit card to their employees, actually the owners keep the tips to themselves and dont give any to their employees, to me they are taking advantage of those young kids. Thats just very sad! I Will never go to this coffee shop ever again. And if your thinking of applying to work here think twice!!

Cute space. Friendly staff. Seem to know their regulars. Lovely patio space out front. iced americano was well made.

I write for a music and coffee blog called Crooners In Coffeeshops, in which I interview local musicians at local coffeeshops. My writeup reflects the positive experience that I encountered at The Ugly Mug on our interview date.

We have a special place in our hearts for Burbank and we are happy to finally list The Ugly Mug as one of our long list of reasons why we will come back to the city again and again. This family-owned shop takes you to the past once you step inside with its adorably vintage décor (comprised of old-time-y artwork, clocks, cameras, and coffee pots) and traditional fifties interior layout and design, complete with rustic hardwood accents and a warm and inviting color palette. Apart from its physical appearance, the shop’s menu is absolutely something to praise as they’ve found a harmonious balance between classic recipes and potential new favorites. On the food side, you’ve got a variety of fresh-baked pastries of the croissant, muffin or bagel form with options ranging from sweet to savory to fruity. On the beverage side, lattes, iced coffees and espressos are the scene stealers with plenty of flavor options to choose from, in which I gluttonously opted for a Blueberry Lavender Iced Coffee for our visit. Don’t drink coffee? No problem! There are plenty of equally delicious tea and non-caffeinated beverages to choose from, including fruit-infused smoothies and hot chocolate.

For the past two decades, the Ugly Mug owners have strived to create a welcoming community for coffee (or tea, smoothie, or non-caffeinated beverage) lovers from all walks of life, and it’s always impressive and exciting to hear about a local mom and pop shop staying alive in an era of instant gratification in shop form (think Starbucks or Coffee Bean) or delivery form (i.e. subscriptions, pickup services, etc.). In a way, it shows that there are still many of us who crave a homecooked (or in this case, homebrewed) experience when it comes to the types of businesses we step foot in, which is something that has slowly been returning as a trend in the modern age. Hats off to The Ugly Mug and cheers to many more years of caffeine fueled memories!

Friendly workers and unique drinks. You have to get the brownie though. That thing is huge and tastes amazing. Cute interior and nice vibes.

Loved the blueberry vanilla latte.

Great iced lavender matcha latte (got mine with oat milk)