The Ugly Mug Coffee House Burbank

Parking is a big problem. Almost convinced me to Not go to this location. Customer service was marginally acceptable. Cashier was neither friendly nor happy to be there it seemed. Drinks were very good! Lost 2 stars for the parking hardship and the mediocre atmosphere the staff provided.

The only issue I could even possibly have is that sometimes the line is long, but what's a five to seven minute wait for some of the best coffee in Burbank?

This place is awesome. Small, but not tiny, charming, and the staff is super friendly. The coffee is tasty, hot and fresh.

I recommend this place highly.

Little small so finding a seat can be tough, but the staff is always super nice. My daughter's and I like stopping in for hot chocolate on our "Dad Dates".

I really like their coffee. The kona is tasty. Also tried the earl gray lavender latte, a little weak but interesting and good flavors. The muffin was overpriced and just okay, not as impressed. I'll keep coming back for the delicious coffee, and amazing amibiance and music. <3

Businesses on Burbank seem to fail so often. This shop is a welcome change and I hope it sticks around. The coffee is well made and delicious. The service is always kind. I'll do my small part and keep going here since it's within walking distance from my house.

Baristas always super friendly and the coffee is phenomenal and consistent! Just moved here from out of state recently and have been on the hunt for the perfect coffee shop. I think I’ve found it!!!

A perfect coffee stop, loved the coffee and the service. Its a cozy place, felt very homely. I would love to go back for a cup of coffee with my laptop and enjoy the sit out.

This coffee shop would be right at home in a small town...and I mean that in the best possible way. The interior is full of warm wood and decor that makes it feel like you are stepping into someone's home. The Kona coffee is delicious, the croissants are crispy and butter, and the staff is charming and friendly.

This is a hidden gem that I selfishly wish would stay hidden (but hope that others visit because it is worth the trip!)

Ugly Mug is our go-to! My kids absolutely love their specialty hot chocolates and I've never been disappointed in a new drink. I love the owners and the community they've created there. If you're in Burbank, you MUST hit the Ugly Mug.

Lots of vegan options. The horchata expresso's are delicious too. You will definitely find something you like there.