The Ugly Mug Coffee House Burbank

Adorable Coffee cafe with excellent customer service. Very nice, patience young ladies working. No seating inside. Street parking available. Good quality coffee bean, medium roasted. I tried the iced vanilla and iced caramel macchiato. All drinks come with only 2 shots, therefore if you order a large size your just paying for milk and ice, which sucks. I had to pay for an extra shot, since I bought a large (16 oz). Overall positive experience.

I decided to check out this coffee shop just because of the name. I love coffee shops that have something to say and that are not a large chain.

This shop hit it! Super friendly staff and just as important great coffee! I sat out from and sipped away my drink as I contemplated what to do in the morning.

Highly recommend checking this place out!

Great place to go and sit and relax, have some AMAZING coffee and watch the day go by. We had the Pumpkin and Blueberry Muffins and they were sooo good! Tip: Get them warmed up!

Love this place. Family owned coffee shop with friendly staff and great customer service. There is plenty of outdoor seating.

Stopped by this cute little coffee shop on a Sunday afternoon and I was very impressed by not only the service but the establishment and amazing matcha. I’m such a fiend for matcha and this oatmilk matcha was probably the best one I’ve had that I haven’t made. I also tried the apple turnover and it was delicious. The shop is small but has outdoor seating. Very cute inside also. They don’t take cash but who carries cash nowadays anyways.

It was just okay. The decor is adorable, and fun. And it has a great area for enjoying your coffee outside but the coffee itself was just okay and the service also just okay. They were very busy and the line was long, so I get if they may have been spread thin. They did move the line along quickly. Either way, it was a beautiful place enjoy your coffee outside.

One of the better coffee shops around. The lattes are actually quite good and it's a cute place. It's not pure sugar, even in the flavored drinks, so if you are expecting Starbucks it's not that style. With that being said, if you want espresso that actually tastes good, this place makes espresso better than a lot of other places around.

My 2nd time visiting this place love it so much , I will support small businesses like this anytime. Great service, so cozy and cute, friendly staff. Great Latte, parking easy to find and outdoor seating. Highly recommend,support small businesses

Excellent service and atmosphere ✅
Clean stations and bathrooms ✅
Great decoration and food display ✅

The Ugly Mug has it all!

Love, love, love The Ugly Mug! This shop is adorable and has some of the best coffee and treats in the area with a lot of menu variety. The service is always excellent and quick, even when there's a line. The baked goods (especially the coffee cake) are fantastic!