Dutch Bros Coffee

This day, waited in line with 8 other vehicles to place an order. All the while, the DB employee ‘visited’ with the vehicle in front of us. Yet, during their ‘visiting,’ the drive-up ‘window slot’ became empty. As if this was not insult enough, once this vehicle reached the window, drinks were handed over and the employee at the window ‘visited’ at length with what we were later told were two ‘regulars.’

Riding with us, two guests who are Prescott area locals, and first-time visitors to Dutch Bros. Based on our experience today, they will be “last-time” visitors to Dutch Bros.

There is a balance between the friendly, welcoming attitude we have come to expect from DB, and ‘taking care of business.’ This location hasn’t found that balance yet.

I love this place and the employees are always so welcoming and kind. Love their drinks!

Always a good choice for some quick coffee! My favorite is the Dinosaur Egg Rebel!

Employees are always so friendly. Service is great.

I'm from Seattle. Starbucks is our popular coffee. The coffee and drinks sold here are just as good. The staff is laid back and friendly. I found my new favorite coffee stand...until I return home.

Coffee is always excellent and the staff is 5-star. Love the ☺.

8 cars and 38 min wait for one coffee. Would be faster to walk to the closest Starbucks ..

Dutch is a wonderful place to get big sugary drinks. If you need a caffeine, or energy boost they are the place to go. Their coffee doesn't taste burnt. They are usually pretty busy so always make sure to check your drinks I have gotten the wrong one quite often.

Idk what is up with this location. It's been disappointing the last few times we have gone. Most recently we ordered a orange creamcicle. It tasted like white grape, with no trace of orange. idk how that can be, but its enough for us to want to avoid this location when able.

Drive through had a long line and decided to park and walk up. It was a little busy, but seemingly not unmanageable… cut to thirty minutes later and three customer groups who ordered after us receiving their orders with no sight of our order. I went up and asked (the same person I had ordered with and the only one handing out drinks) about my order and she looked confused, asked what my order was, and then walked away and started talking to the person at the drive through window, who clearly didn’t know what she was coming to her about. At no point did she acknowledge what happened, apologize, or even talk to me again. She literally walked away from the situation and about a minute later someone else said they’d take care of it.