First time there, and staff was super duper helpful and friendly. The guy taking drive-thru orders was super attentive and helped my daughter and I figure out what we would like to drink. From two Minnesotans thank you for a great experience and some great drinks!
I appreciate having Moka in Onalaska. It is a great place to stop in and an alternative to other locations that are not locally franchised. The service is so friendly and inviting. I frequently go through the drive thru and the employees always have a smile on their faces. The quality for what you pay for is above what you would expect! Great options for the kids and unique drink options. The manager, I think his name is Chris, has an amazing crew.
Usually takes 15-25 minutes to get a drink or two... Generally I see 3-5 people working at a time. Last two times there - wrong drinks and 10-15 minutes to get it (a wrong drink).. Last time there - 25 minutes to get our drink (saw 4 people working along with person getting orders). Blended drink was no longer blended (all melted.. Might as well got an iced). Our other drink was top 2 worst drinks from any coffee place.
Highly recommend going somewhere else for a better drink and experience. 👎
I enjoy the drinks and the staff are always friendly. The low score is based on the way you are managing the line of cars. Your staff allows large gaps in the line as they hold it up taking orders. This was the second time a person decided to take advantage and cut in line and the staff allowed it. Petty to be upset by it, but the line is long and I have a short break from work. Very disappointing.
Just like every other moka I've been to this one is great! I find that often times their rotating specialty drinks all taste pretty similar, but I'd highly recommend trying a lavender macha latte, or a peach sport tea. I'm not much of a coffee drinker, but what I've had has been good to my unrefined palette.
Beyond their drinks, the baked goods are outstanding. Their breads are a go to for us when we visit, but the vegan banana cookies are what I would recommend most highly.
As if good food and drink weren't enough, their staff had always been friendly, warm, and just generally awesome! I highly recommend this place!
I go here frequently and have been lucky to build relationships with the staff. They are always friendly and go above and beyond for their guests. I had one of the worst days and was pretty emotional getting my daily coffee that day. The manager is always great when I'm there but this day in particular is something I'll always remember it made my whole week so much better. I tell everyone about how amazing their staff is and compassionate about what they do. Moka's coffee is delicious! I go back for the customer service but also because they make my regular order perfect everytime. They are a busy location but the staff comes out to get my order when there's a line every time and offer fast service even during their crazy rushes. They build relationships with their customers which isn't something you see very often anymore I reccomend this location to everyone I know! I also have restrictions of what I can drink as far as sugar content and the manager went above and beyond to help me figure out what I can get that's a healthy option specifically for me on another occasion. If I could give more then a 5 star rating I definitely would!
Maybe the best service ever had at a drive-through coffee place. The staff there is ridiculously helpful and caring. There was a line of cars but it moved very fast. Totally worth the small wait. The espresso tastes great. The milk and foamy parts equally so.
Sarah Bednar
First time there, and staff was super duper helpful and friendly. The guy taking drive-thru orders was super attentive and helped my daughter and I figure out what we would like to drink. From two Minnesotans thank you for a great experience and some great drinks!
Alisha Crawley
I appreciate having Moka in Onalaska. It is a great place to stop in and an alternative to other locations that are not locally franchised. The service is so friendly and inviting. I frequently go through the drive thru and the employees always have a smile on their faces. The quality for what you pay for is above what you would expect! Great options for the kids and unique drink options. The manager, I think his name is Chris, has an amazing crew.
Angie Larson
I LOVE my oreo cookie latte!! The staff has always been super friendly also!!
Daniel Veglahn
Usually takes 15-25 minutes to get a drink or two... Generally I see 3-5 people working at a time. Last two times there - wrong drinks and 10-15 minutes to get it (a wrong drink).. Last time there - 25 minutes to get our drink (saw 4 people working along with person getting orders). Blended drink was no longer blended (all melted.. Might as well got an iced). Our other drink was top 2 worst drinks from any coffee place.
Highly recommend going somewhere else for a better drink and experience. 👎
Heather Wickerham
I enjoy the drinks and the staff are always friendly. The low score is based on the way you are managing the line of cars. Your staff allows large gaps in the line as they hold it up taking orders. This was the second time a person decided to take advantage and cut in line and the staff allowed it. Petty to be upset by it, but the line is long and I have a short break from work. Very disappointing.
Jordan H
Just like every other moka I've been to this one is great! I find that often times their rotating specialty drinks all taste pretty similar, but I'd highly recommend trying a lavender macha latte, or a peach sport tea. I'm not much of a coffee drinker, but what I've had has been good to my unrefined palette.
Beyond their drinks, the baked goods are outstanding. Their breads are a go to for us when we visit, but the vegan banana cookies are what I would recommend most highly.
As if good food and drink weren't enough, their staff had always been friendly, warm, and just generally awesome! I highly recommend this place!
Katlyn B
Always friendly service and delicious drinks. I am not much of a coffee person, but their coffee is fantastic. The bakery items are always fresh
Sarasx17
I go here frequently and have been lucky to build relationships with the staff. They are always friendly and go above and beyond for their guests. I had one of the worst days and was pretty emotional getting my daily coffee that day. The manager is always great when I'm there but this day in particular is something I'll always remember it made my whole week so much better. I tell everyone about how amazing their staff is and compassionate about what they do. Moka's coffee is delicious! I go back for the customer service but also because they make my regular order perfect everytime. They are a busy location but the staff comes out to get my order when there's a line every time and offer fast service even during their crazy rushes. They build relationships with their customers which isn't something you see very often anymore I reccomend this location to everyone I know! I also have restrictions of what I can drink as far as sugar content and the manager went above and beyond to help me figure out what I can get that's a healthy option specifically for me on another occasion. If I could give more then a 5 star rating I definitely would!
CJ Gunderson
Maybe the best service ever had at a drive-through coffee place. The staff there is ridiculously helpful and caring.
There was a line of cars but it moved very fast. Totally worth the small wait.
The espresso tastes great. The milk and foamy parts equally so.
Amy Chafer
Love, love, love Moka. The only coffee place that offers a 24oz hot drink! Love my quad lattes 😁