MOKA

Quality coffee and excellent service! There was a short line of cars for the drive-thru, but they were able to take orders ahead and get everyone through very quickly. I would highly recommend!

I started to going to Moka in Onalaska this year.
1st, their coffee is delicious! I love the Almond Miel Maple Latte, and the Chai Tea Latte.
2nd, the staff is wonderful. They are all super nice and friendly, and I love that they walk out to the cars in line to take orders.
3rd, the pumpkin bread is delicious.
I have nothing negative to say, and clearly others love the café since there is nearly always a line. But any wait is worth it to me.

Definitely will be back. The coffee smells escaping the window at the drive thru are phenomenal.

When you pull up, you immediately anticipate that delicious cup of awesomeness. The workers are friendly.

Plus, this place ain’t Starbucks, so that’s nice for a change. (I still like Starbucks though.) I just like MOKA because, well, it’s an all around wondrous place.

Always a great experience! A suggestion…please provide a shaded booth or tent for the baristas taking outdoor orders. The sun can be brutal, especially when combined with the heat! Thanks!

The service is friendly, prompt, and the coffee is delicious!

EDIT: Mocha staff sent me a gift card to give their business another go. So I did. I was able to get scones this time!!!! They were excellent and well worth the wait. Fresh and very flavorful. The employees were very polite and courteous, same as last time. Like I said in my previous review, I don't normally go to specialty coffee shops but will from now on, but only Mocha!

I don't normally go to specialty coffee places but someone I work with raved about the scones at Mocha. I decided to visit the store in Onalaska and get some scones for my husband and father for Valentines day. I was the 14th car in line. No problem, I understand having to wait. After all, this is drive thru only. What I did have a problem with was when I got to the 4th car in line a woman came out to take my order. I ordered 4 scones. She said she would be back to tell me the total. Never came back. I finally get to the window and the man told me they were out of scones but had donuts and cookies. NO. Just NO. Both he and the woman that took my order were pleasant and professional but having to wait all that time for nothing was unacceptable. If you are out of something please put a sign up. Or have the person taking the order in the line let us know instead of making us wait until the very end. I will not be back because I do not want to take a chance of wasting my time again.

Very good service, though the line was long. Delicious drinks. I wish we had known we couldn't tip with a card, though! We had no cash on us :(

The baristas were friendly; the coffee itself was fine, maybe on the watery side of the spectrum. The lower rating comes from two elements: the process for getting a receipt, and the wait time that seems to be a result of poor communication/order tracking. A receipt was never offered, and when it was eventually printed for us after specifically asking for one, it didn't have an itemized breakdown typical of receipts. When we pulled up close to the window we heard the baristas trying to keep orders straight, and there didn't seem to be any apparent method of keeping orders straight (e.g. writing the order directly on the cup).

I want to give a huge THANK YOU to Kylie (?) (blonde hair, super cute!), your window barrista, at the Moka on Hwy 16 - Onalaska, WI! I stopped (Friday, December 4th 2:15pm) at drive-thru to order my favorites (hot carmel macchiato) & blueberry donut. She asked how my day was going... I told her a little about it (cell phone died, car repairs, etc)... she gave me my drink and donuts... and said "it's on us"! I told her thank you & started to tear up... I was so appreciative of this little act of kindness! I couldn't believe she gave me my coffee & treat for FREE! I really needed it that day... at that time! I love MOKA! Your kindness, your generosity, your community involvement, your caring.... all as a company and employees is wonderful!
Sincerely, Elizabeth Niedfeldt

#kindness #mymokacoffee #caring #loveyourneighbor

Dont know what has taken me so long to explore this coffee house. Their maple nut miel latte is delicious. Loved it!! Their vegan banana cookies are amazing!