Ladder Coffee Roasters-Downtown

I’m not one to leave negative reviews, but I thought the experience I had was worth sharing. I’ve been to Ladder a few times and had an average experience. I thought the coffee was okay at best and the service was unfriendly. I would likely have given Ladder a 3-star before my last visit.
We decided to order a toast off the menu based off of a friend’s recommendation. It was between $7-9, so we thought it was going to be more than one slice. When we got our toast it was not even enough for one person. The crust was completely black and charred all the way around. Because of our unfriendly experience with staff that was working that day, we didn’t want to complain and just left. I will not be visiting again. Coffee should be for everyone and the experience should be customer friendly.

Had my first visit to this coffee shop just a couple of days ago, and it left such an impression upon me that it is the only coffee shop in Spokane thus far that I want to revisit. It's a really bright light clean open space and the roasts of the coffee are very tasty.

Beautiful location!

SO hip- but welcoming and warm. Their decor is edgy without having an uncomfortable edge about it. I mean, even the wooden window benches have throw pillows. We tried the avocado toast and the breakfast Sammie, with drip coffee and their golden turmeric latte. Friendly service. Everything was fairly priced and scrumptious, fresh. Easy to find something vegan or gf or dairy free here without feeling deprived. The turmeric latte was so yummy and just the thing for cold season. The building is cool too, so we'd like to explore their neighbors. Will definitely be back.

I’ve been to this place many times and enjoyed the service and the food, especially the avocado toast. I had a baby four months ago and this was first time I got out to have the toast I’ve been craving. Moms would understand how much work it takes to get the little one ready, go through the drive and than to take the stroller out and get the baby strapped in and ready to go. I’ve done all that. I went on the ramp at the back of the cafe, but the door was locked with a notice to use the other door which has two set of stairs! Such inconsideration to people in wheelchairs and moms with strollers. I found their phone number and called three times in hopes they could unlock the door, but no-one answered the phone. Since I’ve gone this far I decided to still go in and used the front door while carrying the stroller in on the stairs. Only to be greeted by grumpy barista and refusing the service due to me not wearing the mask. In fact Everyone in the cafe was not wearing one. People right next to me were not wearing them! The worst part is that she was absolutely rude about it. No worries, I’ll take my business elsewhere. I will never go back there again. A tip for the owner, get rid of her before she gets rid of your repeat customers. Unfortunately Hospitality and customer service is not her field. COVID 19 is not a a reason to be nasty and rude.

The coolest coffee shop! Such a good vibe with little local pop up shops upstairs. Food is a little pricey but looks amazing. Coffee is definitely some of the very best in Spokane and the baristas are always wonderful. Highly recommend trying!

The coffee is really good. The staff are nice. It’s just exceedingly slow. Today I waited 15 minutes for drip coffee. They need to increase their staffing, so the baristas aren’t always trying to juggle 3 things at once.

My morning started off prosperous and delightful, and then I went to Ladder Coffee. I’ve been a couple of times in the past and knew they had quality coffee, albeit over-priced. The environment was quite ebullient with the exception of the barista. I felt lingering tension while ordering food as the barista stared me down with a stoic-like facial expression. It was truly a game of wits as the barista stood there, emotionless, waiting for me to decide my fate.

I finally caved in after the standoff and ordered the breakfast sammie aka the over-priced-piece-of-bread-with-eggs. This must be the new, hip way of siphoning money from the customer as the piece of bread set me back $10. The fried eggs mixed with arugula, olive oil, and an unknown substance created a noxious fume that packed a punch, immediately shutting off my desire to eat. I think seeing the bread completely suffused in fluids did it for me. After paying $16 for an inedible breakfast, I cut my loss and left. For the sake of keeping my morning routines jubilant, I won’t be returning to Ladder Coffee.

I thought I rated this place but apparently not lol. Well, as you may not Washington is home to the infamous Starbucks however it's also home to this great coffee shop! The food was great, iced coffee was delicious yet bold. The atmosphere is very welcoming and upscale with a wonderful staff. Truly a great experience, moreso than Five-bucks 🤣. Will definitely make this place a regular stop on my future business trips to Spokane. 👍

Good coffee but the barista came off as a lil creepy. If you are going to have baristas with face tattoos, at least hire ones who don't go out of their way to make single female customers feel uncomfortable.