Einstein Bros. Bagels

Staff is usually friendly when I go here. I'm originally from NY and fairly picky about bagels. These definitely aren't NY bagels, but I think they're an acceptable substitute. I love the variety of cream cheeses and toppings you can get. Not a huge fan of the Caribou coffee though. It usually tastes a bit bitter.

I decided to try them again after not going for years. My iced coffee was given to me as a hot latte. Not too big of a deal. When I drank it though... so watery and gross. The food was not worth the price. Overall, disappointed and there are better places to go locally.

This is the only place locally that brews caribou coffee ☕. I love caribou coffee so much so that is a major 😍 of mine that they can make me a latte with my favorite coffee brew. The bagels 🥯 are outstanding. Truly the best I have had since leaving New York. Grabbing a cup of coffee and a breakfast sandwich from this place just makes my day.

Bagels are tasty and awesome but they have a super annoying policy of not allowing you to have more than 3 bagels toasted. Consequently if you're buying bagels for a business meeting or company event it's a pain in the ass to go here. To get around this I had two other employees buy bagels and have them toasted immediately after I had them done, problem is if you pay individually it's a lot more expensive than their multi-pack. Anyway, the bagels are great and the coffee is good and it's a franchise owned by a local family that are friendly and nice. I just wish they had a better toasting policy so I could pick them up in the morning for my employees.

As a regular customer, 3-4 times a week, the bagels are delicious! Being a New York transplant to Virginia, these bagels are as close to NY bagels as you can get! The staff is always warm and friendly, and the food is worth the visit! Say hi to "D", she is by far the best employee they have!

I was a little wary to return to Einstein's after a previous experience I had in Chicago. This one, however, is fantastic. Even though they were out of the bagel I wanted, they were happy to substitute another bagel for my sandwich and of course it still tasted amazing. I think this is going to be a new regular lunch spot for me.

I love Einstein Bagel Bros! There bagels are delicious and have a ton of options. However this location lacks a lot of qualities compared to other ones I have been to. I went around 10:20 which is a busy time and trust me I understand that. But I waited over 25 mins for a simple bagel with egg white and cheese... Now there was a line ahead of me but it didn't seem like there was any rush to get people's food out. The employees where more focused on goofing off and talking to each other versus making the food and drinks. One guy had been waiting forever for a French toast bagel of some sort and the girl at the drink counter shrugged her shoulders and said I don't know I just make the drinks. Then she asks him for his order name... And instead of the manager making it right away, she tell him there were tons of those bagels and they had gotten them mixed up. He didn't get his bagel until 10 minutes after I had gotten mine. The people at this location don't care about the customers and would rather focus on having a good time. The likeliness of me coming back here is very very slim. They need to get there act together or they will lose more business

I am stuck in a wheelchair for two months (post foot surgery) so I ordered breakfast this morning. The bagel, egg and cheese sandwhich was so thin you could hardy see the egg and bacon. Total waste of money. The worst part is I also ordered a Blueberry muffin. They didn't have Blueberry (according to the door Dash driver) so they substituted banana. I AM ALLERGIC TO BANANA'S and these idiots didn't even bother to call to ask what I would like instead of Blueberry. I thought it was a spice muffin and after a few bites my mouth is inflammed and I have to throw the rest away. Needless to say I will never order or visit from this store again.

Went there, but told that they were closed. Mind you it’s 2:51, not 3:00 (which is what the closing time says!) If you’re going to close early, lock the door and put a sign up! Mind you I traveled far-what a waste of gas and time! 😡😡😡Absolutely ridiculous!! I was sooo upset !

My meal was very good, my concern is now that covid is lifting over all companies are not keeping the cleaning regiments the place was noticeably dirty i was one of the few patrons there that day.
It looked like they were trying to hire, and I know how hard that can be.It is important to keep safe cleaning habits especially in food service.