Gloria Jean's Coffees Pharr Tx

Small convenience coffee shop with a drive-thru concept.

The store was clean, organized, and appealing inside and out.
Their service was excellent.

I asked them to varry their normal coffee making procedure to tenure it to my personal coffee palate and they did so gracefully.

Thank you! Keep up the good work!

This placed served us moldy cake and didn’t want to refund it. Really disgusting. Please don’t come here if you don’t want to get sick. Shocked I have to even tell their employees to check their food and not serve it.

They get their sweets frozen, then defrost them and leave them in a container for a week at room temperature. They don’t even refrigerate them. This place is a health risk waiting to happen. Will be calling public health officials.

I am disappointed that this place does not have customer satisfaction service for customers. I was told that if I don’t like the coffee/drink I order they could not make me a new one. I understand this is a local business but it is pretty successful for it not to take case of its customers. This is why I don’t stop buying from Starbucks bc they at least remake my drink I don’t like it. With more openings of this coffee shop, I believe they can help with remaking a drink to keep customers happy.

This place served us a piece of cake with MOLD on it. When we asked for a refund they told us that we need to throw away our drinks if we want a refund. We had teas. They insisted we throw away our hot water or they won’t refund us an insanely moldy cake. Absolutely selfish, greedy, and ridiculous. So unsanitary and I urge NO ONE to come here. Unless you want to eat MOLDED FOOD. Absolutely disgraceful from this cooperate chain!!!

The last few times I've come I find pieces of chocolate chips inside my iced coffee. However, this time the chocolate chips were inside the iced teas. How can this happen? They're iced TEAS.
My family and I are lactose intolerant! The chocolate chips are made of milk chocolate I believe.
I’ve noticed they mix all the drinks with the same untensils which is probably how they get inside the drink.
It’s 2021 and many people have allergies let alone cross contamination is very likely to happen. I ask for almond milk on my iced coffee and the last 3 times I’ve gone, I get an upset stomach shortly after. Non dairy drinks should NOT be mixed or let alone any of the drinks. This can prevent cross contamination!! Cross contamination is definitely preventable!! I hope they can work on this because I love supporting LOCAL and I enjoy their coffee but management needs better training or just no mixing at all. Also the menu says large cups are 32 oz but the cups are 28 oz and the price remains the same.

I went to Gloria Jeans located in Pharr, right off the service road between Polk and Jackson. I wanted a tall cup of coffee so I thought I'd go in instead of waiting in the drive thru line. Upon entering I was pleasantly greeted, there was no line and I ordered my coffee with cream and Splenda. I thought the coffee was OK, but this is no Starbucks, however, the price was better. Gloria Jeans offers more than coffee, they too do teas as well. Will I go back again ? Probability to try something else on the menu.

Loved the Iced Coffee, chocolate muffins are always my first choice, good environment and good customer service. The place is really pretty.

The best service and the best drinks, would come here over Starbucks or any coffee chain any day of the week!!!

Great coffee place. It's a little hidden but if you're in the Pharr area by Main Event, take a look behind the main shopping front and you'll find this little hidden gem of a place.

Small cozy place. Table sittings of two and four people. Clean restrooms. I've seen young, middle aged and older people having a good time with friends.