Einstein Bros. Bagels

Best service in town!!! I love visiting Einstein's, Rita the manager has an incredible team of smiling faces always ready to give great service, shout out to Jaguer Burton for always putting a smile on my face and of course, DELICIOUS breakfast and lunch options! Looking for a great bite, great coffee and a cozy place to dine? Head to Einstein's!

Einstein has good bagels, lots of selection and friendly people. But it's often freezing inside and several times over the last month when I come in the cappuccino machine has been busted.
Updated to 5 Star: I am updating this review because the people who work there are fantastic. They fixed the temp issues in the restaurant also.

I've only had one negative experience here, but they've long since made up for it with their awesome attitudes and thoughtful service. The bagels and sandwiches are consistent and tasty. Check it out if you haven't yet!

Fun place to get breakfast!!! Everyone is warm and friendly. The manager, Rita has a great staff. David, Jag, Scarlett, Jacobe, the new peeps and those that have left after the summer....all make you feel welcome.

Came back two days in a row to treat myself after walking that steep hill at Landa Park. Service from the cashiers, "New York" & other whose name i forgot (sorry) was great. I was undecided on the type of coffee i wanted the cashier (whose name I forgot) whipped up a coffee drink that i really enjoyed called "Turttle" (caramel, white chocolate, & Mocha). I recommend for those who love coffee.

Rude, incompetent... and it is just bagels...

Approached the counter where the lady just stared at us. I said "good morning." (no response).

We then asked for 2 french toast bagels (1 w/ reduced fat strawberry cream cheese, 1 w regular strawberry cream cheese) and a bagel with lox, no onions and a fruit cut for dine in.

1. To-go bag.
2. Onions.
3. No fruit cup
4. 2 identical french toast bagels (i could not tell the difference)

I went to ask, which was which? They could not tell. Then we discover they only have reduced fat strawberry cream cheese. Where was that statement when we ordered?

They said would you like them remade? I said fine.... "oh sorry we don't have any more french toast bagels. Would you like a plain one?"

"No I will just take the one I just handed you."

Oh... we threw that away. 😑 Here is your $3.

New Braunsfels has been a epic disappointment; this was an appropriate conclusion of our visit.

Can never go wrong with this chain. I’m always left a satisfied, happy customer 😭💗.

Staff is always friendly. Very busy location and sometimes your order can get lost but the staff work hard at making up for that with a friendly positive attitude.

What a great menu and there's even a Caribou Coffee! I'm originally from Minnesota and have really missed the coffee.
UNFORTUNATELY... DAWSON, THE MANAGER, IS VERY RUDE! (New Braunfels location)
On the upside, Jacob, one of the baristas, was very polite, kind, and helpful.
The menu is great but the manager sucks!

The manager Rita Farley was given receipts that showed we were charged to much two days in a row and refused to reimburse us. We were also given the wrong bagel. The staff is nice but the manager sucks.