Einstein Bros. Bagels

Took my wife here for her first time she absolutely loved it. They make sure you get what it is exactly you want and the price is not bad coffee is really good

So picking up a quick Togo items and Scarlett was absolutely amazing!!!!!! 😁 she made me feel very welcome and had a smile on her face that made me feel happy. I seen her take care of the other customers with such a professional demeanor and same welcome smile that she gave me. Very few people have the charisma that I she gives everyone at this location. Highly recommend eating here, makes the restaurant ALOT BETTER!! 😁

Just went in at 11:45 on a Sunday morning. My daughter and I were the only ones at the counter and neither of the two employees would even acknowledge us for over five minutes, even though they looked at us when we walked in. . Then the girl walked past us but never ask for our order and never acknowledged us. I finally told the man behind the counter that it was rude of him and he would not even acknowledge me then, just looked at me and then looked away. He even answered the phone and took orders after we had been there waiting. I will never eat here again

Glad we found this so close.
Didn't have my favorite cinnamon raisin though.

I walked in about two weeks ago and heard an older lady yelling & cursing at another employee in front of everyone. I thought how rude and highly unprofessional. If you can't control your temper you should not be workingwithpeople. I felt tremendously bad for the young lady as I could see the pain on her face. Young lady don't ever let anyone talk to you like that again. To the older woman, don't take out your failures on someone younger than you.

Amazing food and college student atmosphere here at a convenient location not far from I-35. Usually lots of traffic due to nearby traffic signals, so sometimes a pain to get in and out of. However, the food here is well worth it. I have it 4 stars due to the wait time being a bit longer than desired and a hard location to get to as well as a bit pricey (quality ingredients though!). However, I must recommend this establishment to anyone passing through or locals. Come for breakfast, lunch or dinner! Just don't come during rush hour if you're in a rush! The line can be out the door at times!

This place is always clean with helpful and prompt staff. They sailed through the covid experience never missing a beat and always had fresh bagels for sale and a smile on their faces, under the mask of course!

Wife placed in-store order...she ordered 3 bagels with shmear & jelly and an Applewood bacon & egg sandwich on a cinnamon sugar bagel and hashbrown and was charged $28. She thought it was a little high...it was. 1st she was charged for the jelly - come to find out there was NO jelly and they were charging her for shmear. The Applewood sandwich was on some weird bagel (she showed them a picture of the sandwich) and told them on a cinnamon bagel - didn't realize this until she was home. They refunded her almost $12, but that didn't include the sandwich. I called and was told no refund for the sandwich; would remake it. Not sure if it's worth the drive. Worst order-taker ever. Never have a problem when the real manager is on duty.

I really enjoy going to this place in the late mornings on the weekends. They offer a variety of different options for bagels and their schmear as well. You get a good quality bagel at a reasonable price. Staff members are nice and the place is clean every time I have been there.

I had been to the local Einstein once before and with the new promotion of $8 for a bakers dozen of fresh and ready, I decided to give it another shot as my previous experience had not been overly fantastic but certainly not worthy of keeping from trying it once more. I walked in and was greeted at the register in the typical good morning fashion. I was asked what I wanted and I stated, "I would like your $8 bakers dozen fresh and ready deal." The gentlemen behind the counter said alright, would you like to pick or should I," I stated that I would pick them. I picked out my 13 bagels as well as a spread to go on them. The total came up to 17 and some change. I questioned the clerk and he stated, "Thats for our fresh and ready." It accured to me, I hadn't asked what exactly fresh and ready meant. I assumed that it was simply the store slogan for their morning bagels. My biggest frustration is this. I said specifically what I was looking for. The gentlemen behind the counter was extremely vague on his response. It seems to me that I should have been informed as to what my options were. Where has customer service gone? I paid the total and went on about my business. I'm pretty sure I won't be going back to this location.