Tapioca Roots Palms Crossing

We got the #6 combo for $24, it included two boba drink, a crepe, and a corn cup. I got a taro boba and my husband a milk tea, the Romeo and juliet crepe and a regular corn cup with hot cheetohs. To start off the tapioca pearls were hard yet deflated at the same time, some were even frozen. The taro and milk tea itself was perfect, however. The hot cheetohs in my corn were stale and clinging onto the back of my teeth. The crepe was burnt underneath and hard to slice, they tried covering it with chocolate sauce. Visually it is all very appealing, but definitely not worth 24$ for stale chips and burnt crepe not to mention inconsistent texture on the boba. As someone who has been to many boba places in the valley please just take your money elsewhere.

Took a long time with our order, and they also made one of our drinks incorrectly. We told them about the mistake and made us wait another while to receive our drink correctly. They made our salad last even thought others ordered the same salad and were served first when we were there a bit before others arrived.The employees were disorganized with their tasks all taking turns on doing said order. And leaving other orders unattended.All in all, a frustrating experience.

The best place to dine in. Great customer service by Juany. Very fast and attentive. Would recommend coming!!! Family friendly.

Had a strawberry on the beach here and my son and I drank from the drink....unaware they had put plastic shards in it. Be wary coming here. I have sought no gain from this and I have every right to be upset in this ordeal. It's dangerous to have this in your drink especially if your child drinks from it. Things could've turned out a lot worse for us health wise. The least I can do for the public is warn them about this issue. And no the problem was not handled properly by any means and I didn't recieve a proper apology. Instead I was laughed at over the phone and told ,"sorry what if it was a mistake". "What if"?! I have every right as a consumer to give my opinion and the ladies that worked there were extremely rude. BE WARNED.

Cashier never acknowledged us. She spoke on the phone until we felt rejected enough to leave

Although it was busy, they handled it good and took out our order fast. Great Bobba Place!!

Nice place and really nice people it was my first time and now my favorite one and I recommend the oreo cheesecake base and the ciabatta ✨🤌🏽👌🏽

Very good! at such a good price nice atmosphere to

Cool looking place, but their boba tea is not good.

One of if not the worst place I have ever been too if there were zero stars that would be my choice.I ordered a drink and a crepe. After standing there for ten minutes she asked me what I ordered and what size it was in other words she forgot about my drink! I asked for a refund for everything they continued making my order after acting like they were going to give me my money back. I left without any food and no refund just aggravation. Believe me I have every intention of taking this up with my credit card company. Steer Clear of this place unless you’d like for lose money for nothing!