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Review of Krispy Kreme

Krispy Kreme is a well-known and long-standing chain that has been serving a variety of delicious donut flavors and shapes, along with coffee and frozen drinks. Located at 1100 W Market St, Johnson City, TN 37604, this donut shop, coffee shop, dessert shop, and fast food restaurant offers a convenient and satisfying experience for donut and coffee lovers alike.

The hours of operation are as follows:

  • Monday to Thursday: 6:00 AM - 10:00 PM
  • Friday and Saturday: 6:00 AM - 11:00 PM
  • Sunday: 6:00 AM - 10:00 PM

Customers appreciate the fast service provided by the friendly staff at Krispy Kreme. The hot and fresh donuts are a favorite among many, and the variety of coffees and donuts is loved by customers. The iced latte is also highly recommended, although there have been occasional reports of the machine being down.

While the donuts are generally loved for their taste and freshness, some customers have expressed concerns about the prices being on the higher side. However, many still find the donuts worth the cost. The donut designs around holidays are a hit with kids, and the availability of single donut purchases allows for better portion control.

Overall, Krispy Kreme in Johnson City offers a pleasant experience with its tasty donuts, good coffee, and friendly service. Whether you're looking for a quick breakfast, a sweet treat, or a coffee pick-me-up, this establishment is worth a visit.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • No-contact delivery
  • Delivery
  • Drive-through
  • In-store pickup
  • In-store shopping
  • Takeout
  • Dine-in

Krispy Kreme Reviews - 100

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cindy Jordan

Go see Ashley at KK!! She definitely offers the best customer around!!

Darlene Denis

Long wait at inside counter. Be prepared to be specific and watch staff. I asked for Bavarian Creme and the staff member grabbed the KK instead, I had to correct her, perhaps she didn't know there is a distinct difference between the two. Silly of me to expect staff to know about the products they are dealing with! 🙄

Also be prepared to pay a ridiculous amount of 💰 for what amount to mediocre at best. The cinnamon roll was raw in the middle. And the filled donuts were not "filled".

This was the first and last time I will opt for KK when there are plenty of other, better quality and more reasonably priced donut shops in the Johnson City area.

I wanted to reward KK for all the free vaccination donuts I had during the pandemic, but I now understand what a marketing ploy that was intended to be.

If you enjoy being made to wait for a mediocre donut experience KK in Johnson City won't disappoint you.

Jeff Carpenter

The last two times we got donuts there they we real small and a rip off for fifteen dollars a dozen.

Jennifer Hicks

A few weeks ago I came in for an email stating I could get a free milkshake and it wouldn't scan I had had this problem before and the lady just fixed it. But the told me they had had quite a few of those and to call corporate so I haven't been back also I have never got website to bring up corporate contact or phone and I have tried several times Krispy Kreme I sang your praises this behavior is unexceptable and sad west market street

Cathy Lambert

My sister and I stopped and got ourselves an original KK that was so good.

Pastor Chris Myers

Best donut shop on the planet!!! When the light is on the donuts are fresh made and there is nothing sweeter, better or more amazing taste on earth. The best of the best. Beats competition hands down.

Sasha Carder

Was extremely disappointed in the service I received. Everything I attempted to order, they were "out of" even though they literally make the doughnuts there in house at all times. I could understand it being a busy time or after a rush or something thats a normal fast to go item, but they were just opened and dead, out of their brand new strawberry shortcake limited time doughnuts early noon before churches were even letting out on a Sunday, I asked when would they be making more, or when they expected to have more and her answer was "I don't know" I asked a couple more questions before realizing her answer to every question I had asked was "I don't know."

I get to the window to find out they actually had the limited time Berry Glazed doughnuts available, which my kids & I've not had since they're always out of them, so I asked since they'd not yet boxed my dozen of original glazed nor had I paid for them yet, if I could just change out my order of original glazed to the berry glazed instead-she told me that she would have to have her manager come and cancel it in the system in order to do that. So I looked around and checked the parking lot and looked behind me, and I was the ONLY PERSON THERE IN LINE at the time, I went ahead and asked her if she would go ahead and please get the manager to do that for me please, and her response was "I don't know where she is." She didn't attempt to look behind her for a manager even though there was 5 other employees standing behind her not doing anything and continued to ask for my payment. This was my 1st time to this establishment since covid started, so needless to say I will not be back now because of it. Absolute Horrible customer service. I regret even spending $30 of my very hard earned money there now.

Billy Harkins

This place will make you very large! Stay away don't get emails from them sending you a buy one get one free dozen. Because it's a trap they want you to eat more Donuts and get fatter and get diabetes.

all good things are wild & free

Update: now down to 1 star from 2

Krispy Kreme donuts are great and we love to stop by (especially when they are hot) but this location isn’t good.
The staff here isn’t friendly which is fine but they also move SOOO slow.
Regardless of how busy they are it always takes a very long time to get a simple order of a couple of donuts because the physical speed the staff operates on is very slow.

Judy Blevins

Always the best doughnuts! Bristol needs a store here, I'm sure it would do great business. You can't beat Krispy Kreme!

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Krispy Kreme Hours

  • Monday 6 AM to 10 PM
  • Tuesday 6 AM to 10 PM
  • Wednesday 6 AM to 10 PM
  • Thursday 6 AM to 10 PM
  • Friday 6 AM to 11 PM
  • Saturday 6 AM to 11 PM
  • Sunday 6 AM to 10 PM