Herban Market

I’ve came here several times but customer service has been lacking and 2nd time it’s happened after driving an hour and the Salmon dinner plate wasn’t available. Either ran out of salmon (which they clearly have in the fridge for people to purchase) or they ran out of ingredients. So disappointed because it’s truly my favorite place.

Absolutely delicious. Had trouble deciding what to order! The corn tortillas used on the tacos were the best I’ve ever had. Usually they are dry and fall apart elsewhere but these were great. Smoked sea salt mocha latte was to die for. Very busy at lunch but got there early for “brunch” and got a table!

My favorite place for a burger, a beer, a glass of wine, or just taking in the multiple grocery items they have available.

Really, really long line in the morning. Wasted 20 minutes of a meeting standing in line. Recommend going somewhere else if you have a schedule to keep.

The best place to eat around this area! It is a bit pricy but because you get great quality organic ingredients in all the food. Its worth the price. All the food is delicious and we got to meet the chef he explained all the details that go into all the plates and sources where his ingredients are from. The place itself is a little crowded and it is always packed! Overall we love eating here everytime we are near Franklin.

I couldn’t love Herban Market more. Easily one of the best options for high quality delicious food in Nashville/Franklin. The Mama Alma burger, pizzas, tacos, and soups are some of my favorites. The staff are always very kind and helpful. Great spot!

We go to Herban regularly… like 2-3x a week regularly. Mostly because I’m breastfeeding a baby with many food allergies, and in the Brentwood/Franklin area there aren’t really options that can accommodate us. I also have a high value for good quality, organic food. So basically, we eat at home or we eat at Herban. I’m so grateful to have it as an option.

Unfortunately, if I were rating Herban on their consistency alone it would be a 1 star. There is almost always something wrong with our order, which are often pick-up since we have a young baby and can’t be remedied. Be it forgotten toppings (not a big deal, but when you’re paying over $2 for extra meats or eggs or what have you, it’s very frustrating), cinnamon in a drink that was marked “no cinnamon”, sauces left out, unmixed chunks of gf flour in their muffins, and wheat crust on a pizza that was supposed to be gluten free crust. It seems like it’s always something, whether it’s to-go or eating in.

Customer service is sometimes iffy- we ordered tacos with extra bacon, they came with no bacon. We asked for it to be added and the server said “how do I know you paid for it though”. She didn’t offer to remedy the situation, or check with the cashier, but left it with my husband to have the cashier tell the server that we did, in fact, pay $2 for extra bacon. Really terrible way to treat a customer.

We won’t stop coming here because we love the market, the quality, and the fact that it’s a small business. I’m grateful they stand by their food philosophy, and there are clearly growing pains causing issues that need to be resolved. I’d love to see: the orders be correct at least 90% of the time, the online ordering reflect out of stock items/ingredients, and better customer service/problem solving training for their younger staff.

Went here for lunch and loved it! Easily found low-carb options that were dairy-free. Great for allergies. And awesome prices for the quality of food you receive.

First off I want to say thank you to the owner that helped my wife to ensure she was safe to eat certain foods since she has an auto immune system called MCAS. He talked to use and his chef to ensure she was safe. Thank you so much for taking the time to do this. My wife had the Wagyu Steak Sandwich but just the meat and onions and I had the Classic Burger with potato salad which was both the best I have ever eaten. Her meal was delicious also. We love the way you guys stand by clean intake which we are big on. We live a couple hours away but we will surely be back when in the area and will recommend it to our friends.
Shout out to Cherisse Redmond at (Awaken TN) who told us about this amazing place. Thank you!

The burger here is my favorite. Not left with that heavy greasy feeling and always ensured that the meat is high quality organic grass fed or pasture raised. The avocado toast, banana pancakes, or breakfast burrito are my breakfast/brunch go to. They change the menu up often which is nice for variety. The chicken pot
pie and steak quesadilla are some newer options that are delicious and also the price points are reasonable. The one point of feedback are the flys outside, recommend sitting inside.