Name: The Golden Roast Marble City at Cherokee Mills
Address: 2250 Sutherland Ave, Knoxville, Tennessee, 37919, US
Telephone: (865) 247-7704
Rating: 4.7

About The Golden Roast Marble City at Cherokee Mills

The Golden Roast Marble City at Cherokee Mills is a multi-faceted coffee business located at 2250 Sutherland Ave in Knoxville, Tennessee. This establishment offers a variety of services including a coffee shop, coffee roasting, coffee wholesaling, and a lunch restaurant. They also serve as an espresso bar and a tea house, catering to a wide range of beverage preferences.

The Golden Roast Marble City at Cherokee Mills is known for its commitment to sourcing the most flavorful and exotic coffee beans from around the world. They roast their own coffee and distribute it to local businesses in Knoxville and the surrounding East Tennessee area, as well as throughout America. Whether you're a coffee connoisseur or simply looking for a delicious cup of joe, this establishment is sure to satisfy your caffeine cravings.

Customers have praised the quality of the coffee at The Golden Roast Marble City at Cherokee Mills. One reviewer mentioned that they sampled the coffee and found it to be so good that they ended up purchasing a bag. Another customer complimented the baristas, describing them as super nice. The coffee itself has been described as fantastic and delicious.

While the coffee receives high praise, some customers have expressed concerns about the customer service at the new location inside Cherokee Mills. They mentioned that the employees seemed standoffish and not helpful. Additionally, there were complaints about the lack of a posted menu and limited information on food options and coffee syrup flavors. However, the coffee quality remains a saving grace for many customers.

The Golden Roast Marble City at Cherokee Mills offers a cozy and inviting atmosphere, with comfortable seating and light music playing in the background. They also have outdoor seating available, although it may not be suitable during colder weather. In addition to coffee, they sell their own roasted coffee beans for customers to enjoy at home. The establishment also supports local artists by showcasing their work and offering various items for purchase.

If you're in the mood for a great cup of coffee or a tasty lunch, The Golden Roast Marble City at Cherokee Mills is worth a visit. With its dedication to quality and a wide range of beverage options, this establishment is sure to please both coffee enthusiasts and casual customers alike.

Reviews (84)

Miles Alley

★★★★★ Jan 20, 1970

Went there a couple months ago. Sampled their coffee and it was so good that I bought a bag. Super nice baristas. Planning to stop by on my way in and out of Knoxville the next time I travel.

Alyssa Antal

★★★☆☆ Jan 20, 1970

This review is specifically for the new location inside Cherokee Mills. I have no complaints about the location that was farther down Sutherland, nor the location on UT's campus: they both had a great atmosphere, great employees, and great coffee/food. My complaint is with the new location. I have visited the Cherokee Mills location twice (wanted to give them a second chance). Both times, employees were standoffish and not helpful. There is no menu posted (only a couple seasonal specials) so you have to pull it up from a QR code. There was nothing in store showing what food options or coffee syrup flavors they offered. When I asked, the employees seemed bothered to answer. On my first visit, I ordered a toasted everything bagel with cream cheese To-Go. I was given one tiny pre-packaged cream cheese that was probably enough for 1/4 of a bagel. When I asked for extra, they said they didn't have any more. Also, the bagel was barely toasted, so by the time I got to work (a block away), it was cold and stale. The saving grace is that the coffee I ordered both times was fantastic. So they've got that going for them. I really just hope they work on their customer service at this location, because it was not up to par.

Lena Edison

★★★★★ Jan 20, 1970

Love this place. I miss the coziness of their old Sutherland location, but the the Cherokee Mills spot is getting there! The baristas are all nice and make good coffee!

DvD

★★★★★ Jan 20, 1970

Great coffee and such welcoming staff. My favorite coffee spot :).

Emilie Allen

★★★★★ Jan 20, 1970

This was a super nice spot. The house moca was very good (and sweet). The muffins were ok.

Bryan Pace

★★★★☆ Jan 20, 1970

Great place, wonderful coffee, but they need to hire more workers given how busy they are at the new location. Pay your staff more if you need more staff.

Derrick Granowski

★★★★☆ Jan 20, 1970

Someone needs to update the Google maps the place has moved!

Beans and Waffles

★★★★★ Jan 20, 1970

Very nice coffee shop. Came here on a Sunday morning to get a few cups of coffee and some beans to make at home. I'm not usually a coffee shop person, but the staff was very friendly with making recommendations. I ended up getting a hot chocolate with a shot of espresso and some flavoring. It was fantastic. They even gave my 2 year old daughter an empty cup of her own to play with. The atmosphere is very nice inside with light music playing and comfortable seating. Outdoor seating wasn't much of an option because it was very cold, but it looked like a nice outdoor space as well. They sell their own roasted coffee beans here as well to take home. They also have a selection of apparel and assorted other items you can purchase.

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★★★★★ Jan 20, 1970

Ah! First time here, and asked for a recommendation. They recommended macadamia nut latte.....to die for! Very relaxing atmosphere, I will definitely be back to try more of the menu!

James C

★★★★★ Jan 20, 1970

Loved the coffee. Looks like they repurposed an old church, I'd love to see more businesses like it

Gena Lewis

★★★★☆ Jan 20, 1970

This coffee shop is cute! Very difficult for the first time to find where to park. There is also not a lot of parking spaces. The breakfast sandwich is very good. The coffee is good but very sweet. The staff was supper nice. This coffee shop also supports local artist in the area which is super fantastic.

Jerani moh

★★★★★ Jan 20, 1970

They run out of breakfast options fast. But the coffee is DAMN FINE. Staff is pleasant. Parking is located on the back side !

Kimberly Aulds

★★★★★ Jan 20, 1970

One of our favorite coffee shops in Knoxville…. Wish you had more gluten free options we love the apple cinnamon muffins!

J. R.

★☆☆☆☆ Jan 20, 1970

Review for a Latte: I came based on reviews. I pulled in and was expecting a great latte, as there’s a good vibe. I ordered a 12 Oz latte, but they only had 16 or 20 Oz lattes! I said they don’t need to fill the milk all the way up, but the coffee tasted burned, like there was only an ounce of milk, and that the milked was for a cappuccino. For $5 this was a really disappointing experience.

Kelli T

★★★★★ Jan 20, 1970

The baristas here are always very friendly. I highly recommend the chocolate cold brew if you like chocolate. It’s a subtle chocolate, not sweet and is soo delicious.

Kimsey

★★★★★ Jan 20, 1970

A great, locally owned, coffee shop. They roast their own beans and they are delicious!

ron garrett

★★★★★ Jan 20, 1970

Fantastic as alway!

Isaiah Wallace

★★★☆☆ Jan 20, 1970

All around this is a very good little shop. I've had some very good experiences. However, I've also had some not so good experiences. The shop is inconsistent and it seems that it is most likely do to the training as the experience really just varies based on who is working at the time. Recently, I ordered a Chai Latte with Irish cream, and there was so much Irish cream it made me want to gag. I have consistently not been able to get a hot drink over the last six months. As I write this, I am drinking a hot house mocha that was hardly above room temp when I first got it. At first these problems were intermittent, but as time has gone on they have become more prevalent. Everyone here is really nice, it just seems like Many of them need a training refresher. It also probably doesn't help that it seems like they are all the time training new people. So in conclusion, it would be five stars, but It is hard for me to justify consistently paying five dollars for cold coffee.

jacob Miller

★★★★★ Jan 20, 1970

Great little coffee shop. Everything freshly brewed. Good atmosphere.

Pavlina G

★★★★☆ Jan 20, 1970

Very nice cafe. I was a bit skeptical. The baristas here are top notch. The inside has comfy seating as well as tables. I had a bagel and it was toasted very well. The only negative I have is that I wish they had better non dairy options.