Reviews (100)
Pretty annoyed to get to work and find that my bagel with cream cheese has maybe 0.25 oz of cream cheese on it, if even. Especially after waiting at the drive-thru window for a ridiculous amount is of time consider I ordered a black coffee and a non-toasted bagel. Oh and of course I was also prompted to tip.
I stop through the drive through on my way to work at least once a week. I've never been disappointed by the coffee or food I've recieved here. I would highly recommend the bacon egg and cheddar breakfast bagel!
Service & extra large ice coffees !!
This is my favorite Caribou location. Comfortable seating areas. Super friendly staff and service is always top notch. Have been coming here for years.
Good coffee. Friendly staff. Comfortable place to enjoy a read or get some work done.
In and out fast with my favorite coffee!
Went through this morning 12/2/22, ordered a large hot Carmel latte with an extra shot of espresso. I got a large hot cup of flavorless hot water. No coffee flavor, no Carmel flavor, just hot water and milk. So, thanks for the non-flavored steamer? Update, I’ve emailed the address in the reply, no response. 12/19/22 Update, I received a response, an email saying that they will let the manager know and then sent a digital gift card. 12/20/22
Better than Starbucks by a long shot! Iced Americano is the best!
Whoever was working the drive through 11/17/22 at 9:50 am needs a job that is not in customer service. I ask for a simple modification that they’ve done every time I’ve gone. He said they can’t do it so I order something else politely as possible. He proceeds to keep asking “anything else” over and over as I’m trying to tell him what I would like instead. All of the coffee places around west Des Moines have great service but now I know why I am the only one in line at caribou each morning.
It is everything a coffee shop should be. Great service, excellent coffee and the perfect atmosphere.
Great bagels. I only wish the breakfast sandwiches were customizable. They are pre-made- so zero edits allowed.
Decent “nitro cold press” (cold brew) - basic espresso is lackluster Don't expect the counter staff to know any traditional off-menu drinks though since one commented, “I’m not a coffee expert.“.
Being out-of-towners, we hadn’t been here since 2019. At some point, the Einstein Brothers part of this coffee shop disappeared. Too bad! Their bagels were so much better then, along with better selection than now.
Definitely a good little coffee shop. If it was an independently owned one and not a chain, it would be 5 stars. I just have a hard time giving chains 5 stars. Delicious drinks and food. Employee's were very friendly as well!!
Asked to substitute everything bagel on lumberjack but refused. Bacon was under cooked, drinks were wrong and took nearly 15 minutes after we got sandwiches. I gave them 12 months before they go out of business.
Ridiculous excuse for a sandwich. And when my son asked them to put cream cheese on it they told him it was against the rules. Apparently bagel sandwiches have unwritten rules???? Cream cheese on a bagel is AGAINST THE RULES! Let that sink in.
Came here to gets some caffeine and charge my phone and wound up getting a sandwich. One of the better breakfast sandwiches I've ever had at a coffee chain.
$8 for this !? Tasteless, microwaved bagle with a slice of turkey, and sour provolone cheese - took one bite before it went in the trash. You should take this off your menu.
My wife's favorite coffee spot. We always order using the mobile app so we don't have to wait in line.
A few minutes ago I went through the drive thru and ordered the ham, egg and cheese breakfast sandwich, and when I got home (a 2 minute drive) and started to eat the sandwich, part of the top was dried out, part of the bottom was very soggy, and part of the filling was cold! Not very impressive!