Old City Coffee

Their cappuccino was pretty good and they made it fast.

I ordered an iced chai from the counter person. Standard drink, I've ordered it 20 times and its wonderful.
However, the barista put so much chai in the drink that I subsequently spent the next 30 mins in the bathroom getting "sick" after drinking 1/2 of it. I tried to "water it down with milk" too.

The 1 star is because.-
I went back to the same counter person I ordered from and told him that the chai and the portioning of the chai made me very sick. He then asked me if I had DAIRY SENSITIVITY.
If I was allergic to milk, I would not have ordered a milk based beverage.

As I have anaphylactic allergies I am very aware of what I CAN and CAN NOT eat.

He was condescending and arrogant in the way he handled the situation. To even ask that is to insult my intelligence.

I neither asked for a refund nor did I want one. There was no line at the time but he shrugged me off. When a customer comes back and tells you that the service you provide made them sick, I EXPECT to be treated respectfully. I did not receive anything of the sort from this individual and felt so disrespected by he nature of how he handled the situation.

I have been going to RTM since I moved to Philadelphia and specifically to this place. How they handled the situation was horrid, his customer service skills need serious work.

I almost returned my mocha, it tasted a little off, like they used sour milk. I looked at the barista, and she told me I had to get in line again - I decided to just throw it away.

Overly hot.. It took me well over an hour to be able to drink this and I utterly wish I could get a refund. I got a latte and it had a burnt flavor. Gross!

I like several of the Old City coffee blends. The L.A. Blend in particular is wonderfully strong. They often over-grind it at the counter, so ask for something more coarse than you normally would.

The person making my coffee was rude. I adked for extra hot 175 degrees and she responded in a rude tone and didnt do it! I wasn't rude just like my $4.50 coffee the qay I like it. Thanks for nothing!

The coffee here wasn’t great... I’d even prefer a Starbucks over this place. I was expecting some great craft local coffee and thought it was extremely watered down and not made well.

It's the best place to buy coffee beans in Philly. Love that I can grab a quarter pound of freshly roasted, great coffee at a fair price!

the lady serving was a big ol b-word and the sign RIGHT IN FRONT OF HER clearly states $.25 off for bringing a straw; I did and was charged full price. trash service and TRASH COFFEE.

House blend with cream and sugar was excellent. Great service, friendly staff, definitely going again when back in the area.