Bruegger's Bagels

Customer service simply does not exist here! I was greeted with " what do you want". I asked what the soup of the day was and the reply was " signs on wall. even an idiot can see that..and she can get it for you" motioning to the lady at the register. I told him I was also getting a Leonardo de veg and he snapped back " be specific spread and what do u want on it" I order this at other Brueggers and have NEVER had that reply. Im not certain why he was rushing me through my order...there wasnt another customer anywhere in sight. As he made my bagel he leaned over the counter the whole time Huffing and sweaty. Instead of eating this mess I threw it directly in the trash. I thought I was being punk'd It Was That Bad. I asked for the regional managers name and was told they did not have one. The ONLY plus was there was a younger guy...who was very nice wiping tables and whispered as I walked out the door " sorry ". I called twice following this incident to speak with the manager...no call back in 6 days.

The one thing that stuck out to me at this location was how-Nice everyone was. Like making bagels was life’s purpose, I totally loved it, it’s nice to have people put good vibrations in your food like that. I’m not gonna guarantee they’ll be as nice to you, but it’s worth the gamble to go and see, at worst you get to have a great bagel.

The workers there were very nice... This is... why I gave 3 stars.... The food sucked. My order was wrong but, in a VERY nice way they remade it. Will I go back any time soon.. no.. but great service. Even if it was wrong.

Still the best bagels around. The workers are the best. Prices for sandwiches are a little high, but for bagel bundles they are great. You really need to use the app to get any good deals.

Once in a while I come to Bruegger's Bagels to enjoy a pastrami egg and swiss on a Pumpernickel bagel. As always, the food did not disappoint me.

However, with this particular experience, there was a young lady who waited on me, and I thought her service was exceptional! It may even be better said that her "work ethic" was exceptional because as I watched her work as she Incorporated my order into the mix, I said to myself, "This gal is a rockstar! I would hire her in a heartbeat!"

I really wish I would have gotten her name so I could give her a shout out of praise here on Google, but I can say that this gal will go places in whatever business she is in!

She displayed a great friendly attitude, and outstanding work ethic when I was there. I was just extremely impressed! Bruegger's got this young lady way too cheap cuz she's worth more than what they're paying! I hope she gets a promotion! Good job to Brueggers for hiring such a talent, she is making them look very good!

Great bagels and good service. The wait is usually long on the weekends. A good place for a sit down breakfast and morning coffee. I’ve been going here for years and never had a problem.

Cashier had an attitude. Geez be nice to people when they come in in the morning for a bagel..its not that hard!

Service was a bit off today. Kid finished with person in front of me and then starred into space until I asked if he was ready. Out of Jalapeño bagels and only 1 everything bagel left. Also out of some cream cheeses and cold brew coffee was not great. Stick with regular coffee next time.

Ask Rose if the coffee is fresh! Good place to sit and eat a bagel.

I’ve gone in about every other morning for a couple weeks now. The bagels are delicious and the employees are always smiling. 10/10 would recommend