Sugar and Spice Coffee & Fruit Shop

OMG this place is a little hidden secret over there off of West Main must try always fresh and food tastes good especially the T Locos

My first experience was within a few weeks of their opening. I skipped bfast at home to give them a try, left later than usual even. They served me COLD biscuits and gravy. Not even lukewarm, COLD. They only offered to return my money when I came back (4 hours later after farming all morning on an empty stomach)

Now to present. Those new drinks lured me in. Mmm mmm. My first diabolito was amazing. Flavored perfectly for a hot spring day. I even had a 2nd one Friday 6/29. A large for 7,my friend went to get them while I set up my yard sale, my treat. She didn't get punches so today I go in & order a raspados, and ask if they could punch my car twice more for the $14 bucks I spent on Friday
I had to tell them WHO was there so she could call an confirm... What that they remembered?
Like I would lie for 2 punches on a 10 punch card? BTW i only had 1 punch, plus the 1 I just bought... At 4 punches, it meant I was planning to come in 6 more times. Unfortunately I will not be coming in again if this is how you treat your customers (like we are liars).

You could've just said "no, sorry", instead you implied I was being untrue. Even asked me to recall who was there (so you could call them to see if they remembered me) after I told you that I stayed home while a friend went to buy it.

Been a regular for awhile now, everyone knows my order and name, I wouldn't go to any other coffee stand or sit down in Medford anymore. The customer service is something out of this world and prices are amazing for a small buisness supporting itself. I recommend it to all of my friends, btw you must try the biscuits and gravy. Yummmmmy!

This place has changed alot in the past few months. They have the most inconsistent hours. What coffee shop is open one day but then closed the next day in the middle of the week? The 1st part of having a successful business is consistency. If you cant be consistent with your hours of opperation and products, then dont excpet to have consistent business. The other problem is the staff. I'm pretty sure the original owners sold, because it went from a couple older cool girls working to alot of unfriendly teens working there now. It looks like a high school hang out in there every time I drive by, there's like 4 people standing around talking, with zero customers. The last time I went, I bought just a soda and the girl was a total snot to me, like I was interrupting her conversation with her male co worker, who didn't even bother to aknowledge me while standing around on his phone. This went from being a cute little shop with good products, to the kick it spot for the homies. I asked to buy some butter there once, and was given a look like I'm an idiot and was told they don't sell that, when it's CLEARLY on the menu. I won't be supporting this business anytime soon. What a wasted opportunity. They'll be closed in no time with the new management.

The ladies here are so sweet and care a lot about their customers. They are very helpful at helping you find a drink if you're not sure exactly what you want to order. They sell snacks, some groceries, and cigarettes.

Tamales are fantastic and very generous. I want to try everything on the menu. The fruit is very fresh and the service is wonderfully friendly.

I absolutely love this place!!!! Everyone is amazing. Service is always on point. You make friendships here with all the gals. And who doesn't love coffee?!

Love it and the service.... and the food n drinks are very yummy... a lil spendy but very good!

I love the smoothies they're think and the prices are not that bad.

Prices are very comparable and the variety is great. Would recommend. Have to commend on customer service and quick service.