Coffee Express

Welp, guess what? Still inefficient! Made sure to go during a slow time so that I wouldn’t have to wait. Well, not only did the cashier not write my drink ticket, which meant the two people behind me got their drinks before mine, the sandwich I ordered was wrong as well. I’m almost to the place where it’s not worth it to keep coming back, no matter how good their coffee is. So disappointing to keep giving this place chance after chance and never come out feeling satisfied. Have downgraded my original rati from3 to 2 stars.

Third Update: SO INEFFICIENT! It’s extremely frustrating to see a coffee shop have such good food and coffee, but fail at running their floor. This morning I had to wait a half hour for a latte, a slice of pre-prepared quiche, and a breakfast sandwich- all while seeing people behind me get drinks, drinks be forgotten because they weren’t written down, drinks made wrong- basically an uncontrolled circus. Again, this shop makes such good beverages and food, it’s the only reason customers could tolerate being handled like this. But to mishandle how you operate the floor during a busy rush is a disservice to your customers, and your workers who are clearly trying their best just to keep their heads above water.

Update: Unfortunately this shop’s inefficiencies have not improved since my last visit. Aside from the same issues I listed in my first review below, this time my espresso beverage was only made after at least four other espresso beverages came up for people behind me in line simply because they don’t write down their beverage orders. The only thing redeeming this shop is the quality food and coffee the owner selected to put in this cafe; but the quality is held held hostage by the service, while very polite and helpful, just falls so very short in making an easy experience for the customer. It’s frustrating when just a few tweaks to the way they operate could go a long way in making this shop shine, but they seem reluctant to implement them.

Original Review: This shop does indeed have excellent food and coffee; however they're efficiency would be greatly improved by simply writing drink order on tickets or cups. My drink was made wrong twice, and by the time it was re-made, the person in front of me still hadn't received their beverage. Baristas couldn't find the customers when they called out drinks, and spent a lot of time wandering the cafe just calling out drinks hoping someone would take it. Writing a name and/or a drink order on the cup directly could go a long way for this small coffee shop. Their quality makes up for it in the end, but you have to be willing to deal with inefficiencies.

This little coffee shop is a local favorite. Lots of personality serving up delicious treats! The menu consists of coffees, teas, soup, sandwiches, quiche, baked treats, the list goes on. Definitely stop in when in PC.

The food is really good and so are the coffees. the staff is also really sweet!!! you might have to wait a little bit because it’s usually pretty busy.

Best hot chocolate around and amazing pastries. Ive been here Around 20 times and each time i try a new coffee and im yet to be let down. The staff is always very nice and helpful with any question you might have. Overall my favorite small coffee shop ive been to.

Wow! What an amazing little spot! Lots of options, great items, and excellent customer service! I ordered an iced latte and it’s almost like the gentlemen working read my mind & suggested a large with an extra shot(which is exactly what I wanted). I’ll definitely be a frequent customer.

Great Little Coffee shop. Coffee is excellent and so are the muffins and Quiche Very friendly staff.

Love this place! I stop here whenever I'm in town, and sometimes detour into town when I'm only supposed to be passing by, just so I can stop and say hi to all the lovely people who work here, and grab a GREAT latte' for less than any chain brand's okay latte'.

OMG! THIS PLACE IS AMAZING! I live in Monroe Michigan and wish we has a Coffee Express. I come to PC almoat every other weekend and always have to come to Coffee Express. Everything is great from food, drink service and even other customers. I ran a restaurant for 10 years and i am the pickiest about food. Let me tell you my family is happy when i come here to eat because i have nothing to complain about. ❤
The staff is alway friendly and never slacks. They are always on the top of things and always smiling and happy.
MY FAVORITE PLACE!!

If the owner ever wants to branch out we need a Coffee Express in Monroe mi.

This place was amazing! The breakfast sandwiches were so good and there iced coffee was one of the best I’ve had! Will definitely be going back when we come back!

A wonderful place for breakfast. Coffee and breakfast sandwiches were delicious. They have a great selection of muffins, quiche and other baked goods. Service was top notch! Thanks for a great morning!