Broken Grounds Coffee Company
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Drive-through
- Takeout
- Dine-in
Broken Grounds Coffee Company Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephanie Zigmund
Wow! Personalized service! I love coffee. I love flavor but not a lot of sweetness. The barista did a WONDERFUL job helping me find something I truly enjoyed. The iced coffee was flavorful and just yum 😋
Ashley Fullen
Fantastic. One of the only shops open on Sundays. We ordered the breakfast burritos - I got a hot mocha with raspberry added, my husband got an iced caramel latte. Super quiet and relaxed, the music and decor is great, service was suuuper friendly. ❤️
Tammy Routson
The service was good but the coffee was awful. My husband and I both threw ours away after the 2nd sip. We ordered different drinks. We were quite disappointed. It was literally the worst coffee I have ever had. I am seeing some good reviews and I would love to have given a good one but I cannot. I will say the place was very clean and nice including the bathroom. I did not try the food. The scones did look nice.
Julie Som
I don't live locally but visit this area often, this coffee shop is so nice! They have recently done some construction and it looks nicer and nicer everytime I visit. This morning(Sunday) they had two gentleman playing instruments and singing church music. It was such a nice atmosphere. It was so welcoming and friendly and the perfect spot to peacefully sip your hot drink while enjoying some nice worship.
From what I can tell, this is not just a coffee shop. They seem to do lots of kind outreach also. I think you should go give it a try! If you need a recommendation, I suggest the chai latte and my mom enjoys their vanilla latte. Their food always smells good so I think I'll be trying that next time! Stop in to visit Broken Grounds!
Megan and Matthew Nussbaum
Stopped by Broken Grounds from Orrville and it was worth our little drive. Inside atmosphere is lovely and the staff were pleasant. Love the wooden details inside.... The tables were beautiful! While there, I got a 16 oz vanilla latte and it was very sweet -perfect for me. Definitely worth the stop and highly recommend.
Zay Chase
This is my favorite coffee shop in the area. Good coffee, nice atmosphere, delicious food! Al their baked goods that I've tried are great (try the cinnamon roll!), and their breakfasts are tasty too. Plus, they have lots of vegetarian and even vegan options, which is rare in this area.
Steady5
Traveling to Berlin & decided to run through this coffee shop. I ordered a iced coffee with a splash of half-and-half and pumpkin. My husband ordered a black coffee, And my son order a coffee with lots of caramel and cream and sugar. The lady taking our order was super sweet. Although she stated she did not drink coffee and had a hard time taking our order. When the lady handed us our drinks, she asked me if I wanted extra cream for my iced coffee. I said no that I typically just get a little bit of half-and-half. She insisted and gave me a little side cup of cream.. I completely understand why she did that. The coffee was absolutely horrible. We love coffee and frequently visit little shops. There was no flavor besides a strong strong bitter flavor in the iced coffee. My husband who drinks black coffee from anywhere would not touch his after one drink. And my sons was very bad as well he said he tasted no sweetener at all. ( he ordered his with a lot of cream sugar and caramel) i’m not sure if it was a bad day or what. We would have turned around but we had two young children in the car and needed to keep going. Hopefully it was a bad batch or the barista was just having a off day. Seems like a lot of other reviews are great.
Lonnie Welch
Scones, coffee and smoothie were excellent.
Service was EXTREMELY slow. They need more staff to serve the inside customers, as the main focus seemed to be on the drive thru customers.
Brent Miller
We love this place! Amazing coffee and other specialty coffee drinks and their breakfast is amazing! Try the big breakfast burrito. Also get a cinnamon roll. They put the icing on and heat it up for you! It's so yummy! Thank You all at Broken Grounds!
Sandy Spencer
My granddaughter and daughter took me to Millersburg for a Mother's Day weekend, we decided to try Broken Grounds, awesome choice, I chose the biscuits and gravy, the attendant let me know that it wasn't" country gravy" but made with Italian sausage, my granddaughter and I decided to try it, perfect choice, the homemade biscuits melt in your mouth and the gravy was fantastic, very friendly team, the owner stopped to chat with us and she is wonderful. Please try this place, you won't be sorry...(The Lattes are delicious!)