Coffee Works

Stooped here yesterday for the first time in a long time and it was good. Had a croissant breakfast sandwich which I really enjoyed. They also had a ice selection of baked goods.

I really want to like this place but I am disappointed every time I come. The coffee and food are usually decent but the owner is rude. She treats her customers poorly and the way I have seen her talk to her staff is ridiculous.

Great spot for coffee and a chat! I had a meeting here and wound up leaving something behind. Kathy the owner called to let me know and she made sure i got my stuff back. Great people and when the renovations are done I can't wait to see what they have done. If you need a coffee or a spot to take a break in Chesterland than you need to come here!

Great coffee; Redecorated interior works great!
By moving the meeting room to the rear in front of the restrooms, Arabica opened up the front windows to customers in a brilliant and welcoming way. Great job! Good food, nice local spot!

I’ve been eating a homemade lunch regularly there for the past few weeks while on my break from work and then buying a coffee either upon arrival or before leaving. Sometimes even buying food from the menu. I’m also usually the only customer in there the entire hour, maybe one other patron time to time. This particular day the place is full and the owner comes up to me saying I have to leave and that I’m not a customer, I can’t eat outside food. After telling her I was planning on purchasing a coffee when I was done eating she says it’s a health code violation. This is after the other week when I heard her complain about people using the cafe as an office and not buying anything. Why say something after all this time? She was rude and I will not be back. Not the first time I’ve heard a bad word about her.

I went in this morning and the guy at the counter gave me great customer service, not sure what position the other worker which was a woman had, but she displayed horrible customer service by making a very mean statement tothe guy about making coffee. As a former supervisor at Starbucks she has no reason to speak to an employee in the way that she did in front of customers. That was very UNPROFESSIONAL!

Cute coffee house. I used to love their mochas prior to going vegan but can't order much there anymore. They did recently get coconut milk but I still wish they had more options. Chocolate almond milk for a vegan mocha would be fantastic.

Great service and comfortable coffee shop. Stopped in on Sun for a drink (gingerbread man) and and a cranberry nut muffin, both were delicious. I will definitely return while in the area.

I’ve been patronizing this location for probably 10+ years now. The coffee and food have been consistently good and reasonably priced. The atmosphere is relaxing and the staff is friendly and will welcome you by name.

The owner is very rude. I come to this coffee shop multiple times a week to study and always get a coffee today I sat down and didn’t get a coffee right away and the owner told me I had to leave if I wasn’t buying anything. I was planing on getting something just not at that time. It disgusts me that someone can at like that as a business owner.