Coffee Works

I ordered an iced latte. First time tasted like only milk but I wanted to give them another shot.
I wanted my iced latte to have some more kick to it instead of only milk so I ordered a quad. The baristas were so kind but confused, I had to explain what that meant.
They made a drink that I thought was for someone else, and handed it to me. They use *cold brew* that they call espresso for their iced drinks. (That explains why my first drink had zero coffee taste.) This second drink was almost all cold brew. I didn’t order a cold brew, I wanted a latte. The baristas said they always use cold brew espresso (and what is that?) for iced drinks. They did offer to make me an actual iced latte but said it would melt the ice. By that point, and no offense to those baristas, I did not want to pay $5 for a sub par drink and asked for my money back. Nobody there knew how to do that and it was yet another few minutes to get my money to go get an honest and true latte.
It took forever- there is a lack of training which is not the baristas fault, that’s on management. To sell a drink with completely different ingredients without disclosing it is so underhanded. Not to mention being charged different amounts before I made my drink a quad- that’s odd. Trust is involved with food and they broke that for me. My only advice is go here if you want to try cold brew and have an hour to spare.
Two stars only because the baristas did offer to try to make an iced latte, and after pointing out issues like being rung up incorrectly, what a pump of syrup means, what a quad is, clarifying that their medium cup is a small cup, trying to convince me that cold brew is the same as espresso if not better (not what I ordered) then having to call the owner or manager to get my refund… throughout it all they were kind and did fix everything they could. Train them and don’t make those nice baristas lie about lattes. We all deserve better.

Staff is hardworking and honest. Purchased a Clevelander and coffee both were great. Price is comparable to McDonald's but with greater selection in beverages without the long wait when i arrived. Outside menu needs be updated but if you don't have cash they accept credit services. Also they have outdoor patio with seating inside.

Owner and staff very friendly. The mocha is better than anywhere I've ever tried. I try to go before work because they have the best breakfast sandwiches of anywhere. I udually get ham, provolone and egg on an Asiago bagel! They added hashbrowns finally....

I usually never leave reviews but this place is embarrassing. I asked for a medium iced mocha cappuccino with oat milk and watched the woman, who could barely keep her mask on her face and her attitude in check, put ice, regular milk, and mocha in the cup that was smaller than any medium I’ve ever seen. I should’ve returned it right then and there. It was way overpriced for what I received and wasn’t even made remotely correct. Thanks for the chocolate milk.

I would give them no stars if I could.So my Daughter went into coffee works today to study like she always has in the past. She has always gotten something to drink but today she wanted to get settled in before she got something . The owner approached her and asked her if she was getting something and my daughter responded with I am but not yet. The woman told her to leave. There was nobody in the coffee shop. She kicked her out because she did not order something right away. She lost a great customer In today’s world you treat your customer like that. Can’t wait till Versare cafe opens hope they put coffee works out of business because the owner is a nasty person.

Decent coffee . Asked for cold but got hot. Didn't bother to complain. Long hair guy at the counter isn't too bright.

Nice display of tasty looking bakery but l didnt get any. Sumatran coffee was a little rancid. Would have preferred to put my own cream in, as there was too much. Ice cream was fresh and good quality but the 1 scoop was maybe a half. I was sure glad they were open though, and l did not complain.

I really like going here. Its near my house and has a nice selection of coffee. The only thing I have to say is they need more consistency. I can say at least every two or three times I visit my coffee isn't made correctly but they are very friendly and always fix my coffee no problem.. Definitely better than going to Starbucks.

It's a real shame losing Arabica. This coffee is Nowhere near the quality. Have given them multiple chances, tried different things..its really awful. The drip tastes like water, even the flavored. The lattes are all milk and any specialty drink is pure syrup at the bottom of the cup. Cheap ingredients and poor execution.

Great friendly service each visit I've had there which has been 3 times. An option of gluten- free pastry/ bread I indulged in
was scrumptious! That was nice that I had an option after seeing all thier desserts, muffins, and cookies that looked soo good! The coffee is very good and the girls make my specialty drinks very well, and I appreciate that being the coffee addict that I am! 😊