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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping
  • Takeout

Dillsboro Chocolate Factory Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sweta Shah

We just reached there randomly, but so glad we did 😍😍
Amazing collection of chocolates and fudge... loved the dragon tail truffle 😋😋

Matthew Shillings

This place is really good, they have a large selection of sweets and I get something different every time and still haven't been disappointed. If you're in the area do yourself a favor and get some fudge or one of their many other sweets, your sweet tooth will thank you. The staff is super friendly and extremely helpful.

Rachel Faulkenberry

Such a unique place- charming and full of character. There is so much to choose from here, from coffee and jelly beans to quirky mugs, and of course the chocolate. Everything is well made and delicious. I've tried several kinds of fudge, truffles, turtles, and more and every one of them has been delightful. I have brought several out of town guests here to visit and they all love it too. It's just really fun.

girl yea

While this place has amazing fudge and the coffee was actually a decent flavor be prepared to wait for your items. I waited about 40 minutes for a half pound of fudge and two coffees. There were only 4 people ahead of me. There was only one person working the entire store. She was responsible for chocolate, fudge and coffee sales as well as packaging the products on a Saturday afternoon.

There is no excuse for them to only have one staff working. No management was visible or even in the building. No back up, this girl was the only person working in the entire place. She also wasn’t fully stocked and had to go back for bags and open chocolate sauce for our coffee. She also said that apparently her working alone was common because she made more tips while alone. The company needs to do better to make sure their staff is supported and not left alone. She was clearly stressed trying to manage everyone knowing how long everyone was waiting.

This completely threw off our schedule and really spoiled our day. We will not be returning.

Alice Dean

This is my go-to place for froo-froo coffee drinks, black licorice, fudge, and locally made dog treats. They always do a great job with the mocha drinks, whether hot or cold. The employees are super friendly. There is a nice front porch area where customers can chill and people watch. I'm not a big fan of their bean coffee and the fact that I can't grab a hot cup of coffee before work (they open 10am), but other than that, it's a great place.

Amelie Gonzalez

Amazing !! Super nice owners. Loved everything here.

Janet Brew

Cozy and fun! Cute and loads of choices all made fresh!

Bryan Player

If you are a chocolate lover, you'll like this place. Went with three teenagers and they all wanted something different. The one that got fudge was very pleased. I got the dark chocolate covered pecans and they are delicious. Way bigger of a shop than it seems from the outside, and has a fun vibe.

Julie Lewis

Best espresso drinks around!! Along with so many chocolate delights and chocolate covered espresso beans!! Staff is always friendly and efficient!!

Gerry Brown

Awesome stop even is it's a little out of the way. Great coffee/ espresso drinks. Got our cold. And enough different types of chocolate and candy to satisfy everyone! Will worth a stop.

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