Brioche Dorée

Fairly good food in the Charlotte airport, but the manager said it's against company policy to sell us an egg. Eggs in all the salads my vegetarian wife couldn't eat but when we requested an egg for her salad we were told it wasn't possible? Not happy with this customer service!

I was not able to get a cup of coffee here. I was told by the guy standing behind the sign saying all orders taken here that he did not take orders. Two others were standing there were also flummoxed. I came back after not finding coffee elsewhere and got displeased looks but got my coffee. I didn’t say thank you and got mocked by the cashier.

The restaurants/service near Gate E27-E50 are horrible. Started at Starbucks and worked our way through BK and then to Brioche. Expected better from Brioche but they opened late and were rude to an elderly lady. Stood around talking instead of opening while people were waiting and seemed really annoyed when someone simply asked what time they were opening. They turned away people losing quite a bit of business and were the slowest I’ve ever seen.

Preprepared food was high quality, but execution was terrible. Heated sandwich was cold in the middle. The employees were handling the trash without gloves, and the cashier got confused in processing my credit card.

The turkey & swiss sandwich on the cranberry bread is one of the best sandwiches I've ever eaten. I stopped into the airport location while waiting on a delayed flight and being iverly exhausted. The girl behind the counter was super friendly. I will be on the lookout for other locations.

Pretty straight forward sandwich shop with some soup. I have a variety of pastries muffins croissants. Sandwiches rain from Turkey ham and bacon to Mediterranean chicken salad sandwiches and tuna sandwiches. Customer service was spot on and very friendly very fast

Had to throw away 2 coffees as they tasted horrible.

I don’t know what you guys are doing in terms of cleaning but this morning at the opening, I saw a tiny mouse poke its head out from a hole underneath the display table. Absolutely disgusting. Please get some pest control.

They got really confused and flustered when I tried to order a dirty iced chai latte, which I explained is just a chai latte with a shot of expresso. Somehow I ended up with sweet tea and a shot of expresso in it? The ham pocket was pretty good and relatively affordable for airport food at 4.99 for a decent sized hot sandwich. Sandwich guy was very pleasant, didn't love the obviously overwhelmed new girl with her "trainer" rolling her eyes behind her. Maybe stick to Starbucks for your drink.

Absolutely awful service. Minimal staff available were in lobby talking on the phone unless a customer was waiting. Nobody including a manger like figure wore their mask covering their nose or mouth. I went to Burger King Instead because of the unprofessional, unhygienic behavior.