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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

Uncommon Grounds Coffee & Bagels Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Philip Vecchio

This is the best place to get work done.

I always get a pot of tea and a bagel and get hours of work done.

Great food, service, and atmosphere.

Check out the rotating feature of local artists on the wall, usually for sale.

I always love going there when they roast Coffee in store. There are few smells better on earth.

Mallory W.B.

Always my favorite bagel place in the area. I must admit we dont frequent as often as we used to, I feel like prices are on the rise. However, it's always prepared fresh and properly. They are very detailed and will make essentially anything you ask for. Bagels are delicious and not too doughy. They have an awesome selection of toppings for sandwiches and bagels that are not traditional to most shops. They have an extensive list of beverages, coffees and teas. There are some tables and a few high bar spots to sit and eat. It's generally crowded lines can be very long on weekend mornings especially. I recommend giving it a try. It's worth it!

Sarah DiCarluccio

I like to frequent this place for the teas and to get some work done. This afternoon, I decided to get a bagel and a tea. Ordered a blt on an everything bagel and didnt realize until I was almost finished with it that it had cheese on it. I have a dairy allergy and have been sitting with an awful stomach ache for the past thirty minutes. I did not ask for cheese so I don't know why they put it on my bagel. They have good bagels, but you're going to want to double check your food before you eat it😒.

R T

Great lattes , fresh roasted coffee beans and insanely over priced bagel sandwiches - the expense double the price from google menu. It’s ridicules - a bagel sandwich cost 8-10$. And it’s not even worth it. So coffee is recommended but not the food.

Dustin Walker

I've been coming here since I was a child. They brew their own fresh coffee every day and have some of the best bagels around the Capital Region. The line is worth the wait. The customer service is amazing. Best of all, the aroma of fresh coffee beans in the air is an experience to write home about.

Amara Harrison

My first time coming here the staff was pretty rude. When taking my order the girl was rude and then when handing me my bagel the girl literally just handed me the bag with an attitude and said not a word just literally handed me my bag. Get your staffs customers service skills together! Bagel was good though.

Alfonso Scannapieco

I am from down state NY where there are tons of great bagel shops. This is easily the best bagel place in the city of Albany. Bagels are fresh everyday and everything inside is clean and kept in nice condition. The coffee here is amazing as well. Has a few different types to choose from and I believe they grind there beans freshly everyday.

Bette M

One of the worst customer service experiences I've ever had. My boyfriend was excited to bring me here because he was a regular customer at the Burlington location for over 20 years. The employees serving the food counter skipped us and took customers' orders in line behind us. When I pointed it out, there was no effort made to appease us other than throwing our bagels together. The employees clearly had no system set in place for serving food and were bumping into each other behind the counter. I recommend each employee have a designated station to keep things organized and efficient. Also, a more customer service oriented attitude would help. The only reason I'm giving this two stars is because the coffee and food was good. But a successful food/bev establishment relies on more than just that. I left feeling very upset about our experience and honestly never want to come back here.

Michael Tambasco

I absolutely love this place. Fantastic coffee, wonderful bagels and a friendly staff. They make my hectic mornings better. I only wish they would open a store in Michigan so that I could go more often. I've started purchasing their coffee online and there was an issue with one of the orders. I sent an email before bed and they fixed it before I woke up the next day.

Amazing place with the best coffee in the tri-state area!

Naomi

Bagels are amazing however service was awful. My Husband went in this morning and the staff were rude and unhelpful. We will most likely not come back due to how un-welcomed he felt.

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