Uncommon Grounds Coffee & Bagels

Staff change ... I use to order quite a bit. Produce was wilted. The bagels were slopped together. Did not make them correctly to order.
Disappointed. Oh and the containers had chipotle and hummus all over them..
Need to hire better people.
Sorry for the bad review.
Very disappointed..

High quality coffee! The beans are ground in the shop and are very fresh. The ambience of the cafe is great too. Photographs of paintings on the walls and antique pottery pieces decorate the place. The shop is located at a plaza and there is plenty of parking space.

My friends and I always get bagels from here but we have never received this kind of service. I went there two days back around 5pm after work and I was the only customer standing there. I ordered healthy harvest bagel and told him what veggies I wanted. After paying as I was leaving he called me and gave a separate bag of veggies saying sorry I forgot to put them on bagel and I saw him laughing later. First I thought that he had a rough day and didn't say anything at that moment but later I thought of writing this review so that nobody else is treated like this again and hope they try to improve their customer service.

The iced coffee is almost ALWAYS burnt. Prices are pretty good though and it's a chill place to do work when there aren't 126 people in line for a bagel.

Food is great as usual! The only concern I had with this place is how unwelcoming one of the staff members were, she was very rude to me and to another customer. I believe this is a common issue there unfortunately:(

I always stop while I'm in Albany. Hard to beat. Whether it's breakfast or lunch I've always been satisfied.
While you're there you might as well bring extra bagels for the freezer.

There was a line out the door, I waited for 20 minutes before getting to the front of the line and realizing that out of 7-9 workers about three of them were actually working, all the other workers were casually takaing orders and processing them while laughing, joking, and messing around with co-workers. I was in the store for about 30 minutes for 6 bagels and cream cheese to go. Unfortunate that staff aren't aware enough to focus on getting people in and out.

Coffee is always good here. There is usually a line, but be patient. They roast their own coffee and make their own bagels. Nice spot if you want to avoid a chain place.

Their coffee isn’t great, but they have relatively quick service for the long lines. Their bagels are decent— their location in Saratoga is definitely better. I just wish I don’t smell like stale coffee beans after sitting in there for an hour.

I love closer to the Saratoga location and go weekly, love it. This location is closer to work for me. Grabbing to be to work early and wanting to grab coffee and a bagel should be a relatively easy task... However the Western Ave uncommon grounds states they open at 6AM (which would be perfect when I need to be at work around a similar time) but I have never once arrived and walked in the door at 6. There are always customers waiting prior to 6 that wait typically until 6:20 to go in ... Hence the decrease in stars. Besides the poor timing, staff are friendly and food/coffee are good.A little expensive for the bagel to sandwich filling ratio though.