Dragonfly Tea Zone

This was my first visit to Dragonfly Tea Zone at the Independence Center. I ordered 2 Nutella and banana crepes. Making crepes takes time and some patience but 20 minutes later I was still waiting on the 2nd one. They were delicious, even though the first one was cold by the time the second one was done. My biggest concern though and one that needs to be noted by management is the lack of hand hygiene. When I commented to the young woman who was making my crepes that I was shocked she was not wearing gloves nor had washed her hands her response was..."well, I was just washing dishes." She did go wash her hands at that point, but during the entire time she worked on my crepes she also took orders, handled money, made several smoothies and teas, and never again washed her hands. While the service was friendly and the crepes were ok I will probably not spend my money here again simply because of the basic lack of hand washing and sanitary practices.

While I really LOVE this place when they’re open, I spent over 45 minutes waiting for this place to open on a Tuesday. The google location says it opens at 11 am, but the website when you order pick up says pick up opens at 11:30 and then here it is it’s 11:46 am and there is still no one here.
Get it together

I love love love this place and constantly crave the blended coffee bubble tea! I get one every time I go to the mall... I really wish there was a drive-thru option so I could get them even more lolol

The smoothie was a little more sugary than I would have liked, but it was refreshing and fine for the price. Feels like the only place in the entire food court to get something that isn't meat or dairy.

Operating with one blender in the entire shop means that if there's even one person in front of you, you'll be waiting for upwards of ten minutes for a drink. If you're the only person there, you're still in for a hell of a wait. My favorite experience with this shop is the employee who was (according to her) allergic to fruit and couldn't make anything. Odd career choice.

I use to live down the street from the river market location. Suffice to say, the independence location was a huge disappointment in comparison. Extreme lack of professionalism on multiple fronts.

Their smoothies are so tasty, and there's so many to choose from! The employees are always friendly and able to make suggestions when you just can't decide.

Best boba tea in Kansas City ! The city market location is my favorite, but when I can not make it there I am so so relieved to have this location so close by. Everyone is friendly and the boba is properly prepared.. unlike some places I have experienced where it was just plain bad! This is consistantly good. The taro is my personal favorite.

Did take a few minutes for me to get my tea, but was well worth the wait, mind you there were maybe three other people and only two girls behind the counter. I would recommend it to anyone who hasn’t had bubble tea.

i absolutely love dragonfly! they do so well everytime & everyone is so nice :))