Coffee Queen Coffee

Very disappointed because the coffee is good. I saw reviews about customers placing orders and never receiving the product. So I attempted contact several times to ensure the company was still in business before I placed an order - no response. I saw the booth at the MN State Fair in August 2018 and told the worker (who said she was the owner's daughter) that I emailed but never heard back. She said her mom had a difficult past year and they contemplated closing the business, but have decided to keep it open. I asked how to order products, and she directed me to the website and said to give them a few weeks when state fairs are over. Unfortunately from recent Google reviews it appears they're still unresponsive and aren't fulfilling the orders people have paid for. The website and Facebook page are very outdated, but the owner is active on her personal Facebook page... interesting .

I saddens me to place this review. I absolutely love this coffee. But I placed my order on August 11 and have heard nothing since. I have tried calling and emailing with no results. But my money was taken from my account. Please don't place any orders on their account at this time :(

Like many others here, i should have read the reviews first. I tried their product at the state fair and loved it, so I placed my order over two weeks ago and have received nothing, tried contacting them via email and phone with no response. Same story as many others here. Do not order anything from their website

I have emailed several times, no response. I ordered a dozen and you took my money in October on the 22nd. A shipping label was generated Oct 27, but my coffee has never shipped! Hopefully you are just busy. If I’m not going to get my order this week, please refund my money.

I ordered 11 amaretto coffee and it is not what I ordered. It tastes terrible and it smells like cherry. I don't want my money back, but I would like to exchange it for the vanilla caramel. I have sent emails and have called a couple of times, but nobody gets back to me. And I Love the coffee

Placed an order on 9/2/18 and still have not received but they took the money. A shipping confirmation email was sent the end of September but there was no tracking and I still have not received anything. They've not replied to any emails and their phone is busy. They're a terrible company.

I placed a order on December 28, 2018. Received email that shipping took place 2 weeks later. As of today (1/25/2019), package has NOT arrived. Sent several emails - no response. Called, mailbox full. I want a refund today.

I placed an order 6 weeks ago and still have not received my product. I have ordered 3 times before a d sa.e thing has happened. I love this product but the customer service is less than desirable. I will not order again. I have tried contacting them twice and get no response.

The company does not communicate with the buyer. I been trying to contact them for a week, for an order placed 3 weeks ago. I was charged the day of the order and have not received the product. There voice mailbox says it is Full.... and they don't respond to emails.

Read the reviews before placing an online order, I unfortunately did not. I placed an order, got confirmation and charged...but it has not shipped. Sent several emails, no response. Tried calling, voicemail full. I will now go and dispute the charge with my CC company and file a complaint with the BBB.