Caribou Coffee

1. All of the workers that were here at 11:30am-12:00pm on May 28th, 2023 in the Park Rapid’s Hugo’s were working at a snail’s pace. In the application it specifically says it is a fast paced environment, yet none of these ladies worked at a fast pace. 2. I asked for no whipped cream on my campfire cooler since I’m severely lactose intolerant. They made it with whipped cream, and when I gently corrected their mistake they didn’t remake it, just scraped off the whipped cream(and didn’t add the now-missing drizzle and marshmallows). 3. They forgot about my cakepop and when I asked for it they had an attitude. It was doughy when I took a bite :(. I’ve worked in fast food and know what it’s like to work in this environment, and they were NOT fit for it. Very upset at this interaction :(

Went there today and met the snobbiest little girl I’ve ever met in customer service. She had blonde hair and glasses I believe . So rude and when I said thank you she took a big sigh and said “yup” and making smart remarks while I was ordering I can see why this place is always closed . The energy was gross

Pros: conveniently located inside the local grocery store, has seating available, drinks are decent.
Cons: not a lot of variety in the menu, hours are subject to change due to staffing issues (so you never know 100% that they'll be open), it's right by the exit for the grocery store so you have to be on alert for carts if you're in a longer line.

Barista took my order. I paid, and she knew the order for guy behind me and made his drink first. Stopped and talked with someone else swore in front of my children, then proceeded to make our drinks and asked us to drink out of them before putting the lid on so they didn't overflow.

I'm over the costly coffee unless I'm in a bind. If I'm able to make my own else were for a 1/4 of the price; I try to do that.

Everytime I've been here it's been an amazing experience and the ladies are so sweet and so helpful to understanding what's what lol. Thank you.

Never had a bad experience here always great coffee and will choose here before Starbucks!

It was good, good drinks and tasty, even though pre packaged sandwiches

Caribou coffee in Park Rapids is so frustrating, sometimes it’s great, often it’s not. Today the service was slow, servers were rude and not helpful, they refused to add a shot of espresso to one of my drinks and charged me twice as much today as for the same order yesterday at the same time. They made 5 other orders that came after me before making mine. When I pointed this out as well as the overcharge the server just shrugged. The gals and I from work order here a lot and we are fed up. The competition gets our business from now on. We always get better, more consistent service at Cup of Joes or Espresso 34!

Best coffee ever! I came at happy hour and it was half off all drinks. The barista that served me was so kind, she had wonderful energy and was super knowledgeable about their menu. Recommended the Campfire Mocha. So good!!

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