Caribou Coffee

Extremely friendly staff. Talked to a nice guy about how I try to recreate the drink at home and he was more than happy to tell me what to use to try and make it happen. Really positive and upbeat energy from the staff

Thursday wasn't that great. Usually really good service at Caribou. What happened? You need to screen your employees. I was helped by a nice young girl by the name of Grace. She took my order. I ordered a ice coffee with slim milk with sugar free French vanilla and ordered a mocha campfire iced. She did a great job than the lady who prepared my drinks was up. I picked up the drinks and told her that I thought there should be creamer and her response was there is. As I swirled the drink around to demonstrate there was nothing in there she gave me this disgusted look and turned over grabbed the half and half and responded "there you go add as much as you want" I was like whatever left and realized there was no flavoring. Had to get out my car and didn't want to bother getting degraded and opted for the slenda. Very unprofessional. Waste of money that day. Next time I'll just go somewhere else when Im in the area

I Zara was very friendly and helpful, vut I can't say that about the rest of the staff. Slow unprofessional, and what happen to showing a smile or that you want to be at your job. The young lady who got me my sandwich yell out the order then through the bag on the counter and walked away. Real nice customer service skills.

I love my Caribou Coffee, What's not to love when you have dark chocolate and espresso lol, This location is or was busy on a Sunday evening I was quite surprised. but always pleased with the Cozy cabin atmosphere!

I love Caribou, best hot chocolate ever. This location isn't my favorite but I'll go if I need to. Mostly because it's always busy and not the cleanest. But the staff are always friendly!

This used to be one of my favorite spots but lately service has gone down hill fast. I get your a super busy and popular store but 20 min after ordering is unacceptable to get your order. Plus you had only Rachel and Zara working when the line was out the door. Super disappointed-

This morning I stopped at this caribou with some friends. They forgot to put ice in the caramel cooler, which is funny because that is the whole point of the drink! The mint condition probably had about 10 pumps of mint which I guess some people would like. Overall the baristas may need a recap on how to make the drinks. The greeters could also be more friendly. After this experience I decided to go to Starbucks for some great service !

I Have respect for the workers. I made my order needlessly complicated after learning my favorite item was still available AFTER my transaction Was completed. The young lady and man handled it very well and ill be sure to come to this location again when im in the area

This caribou location in Northfield is not a good one.. Waited for.my coffee for 12 minutes because only 2 people working and 1 was doing inventory not making coffee. 3 people in line behind me.. No drive through. Ugh!
My friend lives in Northfield and says it is always slow service..My coffee, hot.mocha decaf dark chocolate was good both times I was there

The lady who served me was very nice, smiling and very jovial the entire time. Very good customer service, even although it was almost time to close she never looked tired or anxious for me to leave.